Customer-Focused Bank Teller – On-Site Role in Dublin

Pivotal Recruitment Limited; Dublin; On-site; EUR 26,000 - 32,000; Full time

Job summary

Pivotal Recruitment is recruiting a Bank Teller for a well-established financial institution in Phibsborough, Dublin 7. The role focuses on assisting customers with day-to-day banking needs, processing transactions, and delivering a high standard of service in a busy branch.

The successful candidate will have strong communication, attention to detail, and the ability to work both independently and as part of a team in a professional, customer-facing environment.

Qualifications

• Experience in a customer-facing role, ideally in banking or financial services.
• Strong numerical ability and attention to detail.
• Excellent communication and organisational skills.
• Ability to work accurately in a busy branch environment.

Responsibilities

• Provide a professional, friendly and efficient service to customers attending the branch.
• Process daily banking transactions, including cash deposits, withdrawals and other account transactions.
• Handle cash accurately, ensuring all transactions are recorded and processed correctly.
• Assist customers with general banking enquiries and provide information on available banking services.
• Maintain accurate records of transactions and ensure all documentation is completed correctly.
• Balance cash drawers and reconcile transactions in accordance with internal procedures.
• Ensure compliance with banking regulations, security procedures and company policies.
• Maintain customer confidentiality and handle sensitive financial information appropriately.
• Identify customer needs and direct enquiries to the appropriate team members when required.
• Assist with general branch administration and day-to-day banking operations.
• Work collaboratively with colleagues to ensure the smooth and efficient running of the branch.
• Maintain a professional and welcoming environment for customers.

Skills

Customer service

Communication skills

Numerical ability

Attention to detail

Time management

Teamwork

Confidentiality

Independence

Tools

Banking software

Computer systems

Job description

Pivotal Recruitment is recruiting a Bank Teller for a well-established financial institution in Phibsborough, Dublin 7. The role focuses on assisting customers with day-to-day banking needs, processing transactions, and delivering a high standard of service in a busy branch.

The successful candidate will have strong communication, attention to detail, and the ability to work both independently and as part of a team in a professional, customer-facing environment.