AVP - Digital Workflow, Automation & AI

The Citco Group Limited; Dublin; In loco; EUR 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

Training and education support

Diversity and inclusion emphasis

Accommodations for disabilities

Descrizione del lavoro

The Citco Group Limited is seeking an experienced professional to support automation and digital workflow initiatives within Strategic Operations. You will map processes, design streamlined workflows, draft requirements, and test solutions to improve efficiency in private assets accounting and operations.

You will work across pods to implement automation, track benefits and ensure adoption, while collaborating with IT, Transformation Office and client-facing teams.

Competenze

• 4+ years' experience in private assets accounting or operations with exposure to automation or process improvement.
• Strong analytical skills and ability to interrogate data to support recommendations.
• Excellent written and verbal communication, attention to detail, and ability to manage multiple tasks.

Mansioni

• Identify, build and deploy automation and digital workflow solutions.
• Map candidate processes in detail and quantify manual effort.
• Design target workflows including exception handling and controls.
• Draft requirements and supporting documentation for IT review.
• Create and execute test scripts, run UAT, and track defects.
• Support deployment including user guidance and training materials.
• Track usage and benefits post go-live and ensure adoption.

Conoscenze

Analytical skills

Attention to detail

Communication skills

Excel

Automation tooling exposure

Formazione

Bachelor’s Degree in Accounting/Finance/Economics

Strumenti

Microsoft Excel

Automation tooling

Descrizione del lavoro

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

About Citco

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About The Team & Business Line

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Strategic Operations is a dedicated function within Private Assets, created to take the development and delivery burden off Operations and to close the gap between project design and operational adoption - by making both the responsibility of the same people. The team owns transformation delivery, project execution, business analysis, operational initiatives and implementation support, rather than relying on already stretched BAU teams and SMEs.

The team is organised into three delivery pods across two remits. EVP 1 - Operating Model & Product covers Pod A (Operating Model, Product & Client Solutions). EVP 2 - Technology, Data & Delivery covers Pod B (Data, Reporting & Platform Enablement) and Pod C (Digital Workflow, Automation & AI). Business analysis and implementation capability is embedded in every pod rather than centralised, with EVP 2 owning the standards for requirements, testing, cutover and benefits tracking.

This role sits in Pod C - Digital Workflow, Automation & AI, which determines what is worth automating and how it gets deployed and measured.

The group works in close partnership with Operations, the Transformation Office, IT, Tactical Operations and our Marquee Client teams. Roles are offered on both a permanent basis and as approximately 12-month rotational assignments, and are anchored in our strategic locations. Rotational colleagues join from the business, shape the change, and return to the line owning the delivery with broader project experience behind them.

Responsibilities

Your Role

You will support the identification, build and deployment of automation and digital workflow solutions.

• Map candidate processes in detail and quantify the manual effort involved.
• Support the design of target workflows, including exception handling and controls.
• Draft requirements and supporting documentation for review with IT and the Transformation Office.
• Build and execute test scripts, run UAT cycles and track defects through to resolution.
• Support deployment into the business, including user guidance and training material.
• Track usage and benefit after go-live, and flag where a solution is not being used as intended.
• Maintain project documentation, trackers and status reporting.

Qualifications

About You

You have 4+ years' experience in private assets accounting or operations, with exposure to automation or process improvement work.

• Solid technical knowledge of private assets processes and the manual steps within them.
• Exposure to automation tooling, workflow design or testing, or a clear appetite to develop in that direction.
• Comfortable challenging why a manual step exists and evidencing a better way.
• Strong analytical skills, with the ability to interrogate data and evidence a recommendation.
• Attention to detail and a proven ability to manage several pieces of work at once.
• Strong written and verbal communication skills.
• Advanced computer skills (Microsoft Excel); exposure to reporting, workflow or automation tooling an advantage.
• Bachelor's Degree in Accounting, Finance or Economics; working towards a professional accounting designation an advantage.

What We Expect of the Strategic Operations Team

Regardless of level or pod, everyone in Strategic Operations is expected to demonstrate the following:

• Deep technical and operational knowledge - genuine depth in how our processes, data and platforms actually work - the detail that only comes from having run the work.
• Curiosity - the instinct to ask why a process looks the way it does, to challenge the answer, and to keep asking whether there is a better way.
• A transformational mindset - comfortable redesigning end to end rather than patching, and prepared to see change through past go-live to the point where it is genuinely adopted.
• Ownership through to adoption - accountability does not end at delivery; success is measured by whether the change sticks in the business.
• Commercial and client awareness - an understanding of what we can genuinely run, so that what we commit to a client is deliverable.
• Global mindset - working across regions, jurisdictions and time zones, and designing solutions that scale beyond a single desk, client or location.
• Ambition to shape Citco's future - an appetite to help build the operating model we will run for years, and to be measured on whether it works.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.