Automation Solutions Engineer – Ireland (Hybrid/Remote)

Tines Security Ltd.; Ireland; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Startup equity & extended exercise窗口

Matching retirement plans

Home office setup

25 days annual leave

Generous parental leave programs

Flexibility in how and where you work

Phone and home Internet allowance

Job summary

Tines is seeking a seasoned Professional Services Engineer to act as a technical authority, specializing in integrating and optimizing workflow automation for enterprise customers.

You will guide customers through scoping automation Stories, designing, building, and deploying solutions in their tenant, and partnering with Engagement and Project Management to ensure successful implementations and measurable outcomes.

Qualifications

• 5+ years delivering Professional Services or implementing automation platforms such as SOAR.
• Strong customer-facing skills and experience working with enterprise clients.
• Passion for mastering Tines and becoming an automation expert.

Responsibilities

• Shape and advance the Professional Services function and its processes.
• Lead complex Story and workflow builds to power customers’ automation goals.
• Scope automation Stories based on customer requirements and identify blockers.
• Analyze customer tools and processes to map an automation roadmap.
• Partner with Project/Engagement Managers to validate plans and timelines.
• Demonstrate Stories and workflows to customers, including live wireframes.
• Design and develop Automation Stories in the customer Tines tenant via APIs.
• Ensure Stories meet customer requirements and provide test guidance.
• Deliver production-ready stories and ensure long-term success for customers.
• Act as a resident automation engineer within customer teams.

Skills

Customer-facing

API understanding

Automation & SOAR

Cross-functional collaboration

Tools

OAuth2

JWT

APIs

Job description

Tines is seeking a seasoned Professional Services Engineer to act as a technical authority, specializing in integrating and optimizing workflow automation for enterprise customers.

You will guide customers through scoping automation Stories, designing, building, and deploying solutions in their tenant, and partnering with Engagement and Project Management to ensure successful implementations and measurable outcomes.