Associate Representative - Inside Sales

Wesco International, Inc.; Dublin; Presencial; EUR 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission

Descripción de la vacante

Wesco International, Inc. in Dublin, Ireland seeks an Associate Representative - Inside Sales who will contact existing customers by phone and email to boost sales and add value to the buying experience.

You will collaborate with outside sales to meet targets and develop opportunities from marketing and national accounts. Key duties include processing orders, generating quotes, tracking shipments, and maintaining backorder/expedite reports.

Formación

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Familiar with Microsoft Office and basic computer skills.
• Ability to work in a team environment and handle multiple tasks.

Responsabilidades

• Interact with existing customers by phone and email to increase sales.
• Upsell products, confirm orders, and explain stock-outs and delivery dates.
• Prepare quotes and follow up to secure orders or determine loss reasons.
• Monitor order reports and notify customers of status and delivery dates.
• Collaborate with outside sales to meet goals and report trends to management.

Conocimientos

Communication

Team Collaboration

Multitasking

Written Communication

Travel-ready

Educación

High School Diploma or Equivalent

Bachelor's degree preferred

Herramientas

Microsoft Office

Descripción del empleo

As an Associate Representative - Inside Sales, you willinteract with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtainordersthroughemailandtelephonecalls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
• With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Ability to work in a team environment
• Ability to communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Ability to act and solve routine or standard problems
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with supervision
• Ability to travel up to 25%

This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.