Assistant Accommodation Manager

Harvey's Point ®; Donegal; Presencial; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent rate of pay

Employee awards & recognition schemes

Windward Group Hotel discounts

Employee referral programme

Learning and Development opportunities

Employee Assistance Programme

Digital Wellness Programme

Discounted health care plan

Birthday card and gift

Social events

Gift for parents of newborn babies

Descripción de la vacante

Harvey's Point Hotel in Donegal is seeking an Assistant Accommodation Manager to lead the Accommodation Department and uphold the hotel’s luxury service standard. You will supervise the housekeeping team, coordinate rotas and room allocations, and ensure impeccable cleanliness and guest care across all areas.

The role requires strong organisational and leadership skills, excellent attention to detail, and a willingness to work early shifts, weekends, and holidays in a fast-paced environment.

Formación

• Previous experience in a Supervisory or Assistant Manager role within a busy, upscale hotel environment is essential.
• Strong organisation, time management, and leadership abilities.
• High attention to detail and good communication skills.
• Willingness to work early shifts, weekends, and holiday periods as needed in a fast-paced environment.

Responsabilidades

• Supervise, support, and organise the housekeeping team, including rotas, duties, and room allocations.
• Lead by example, ensuring professionalism, teamwork, presentation, and compliance with procedures.
• Conduct room inspections and maintain high standards of cleanliness, hygiene, and presentation.
• Ensure bedrooms, bathrooms, corridors, pantries, and equipment are clean and well maintained.
• Work closely with supervisors and other departments to ensure efficient operations.
• Manage daily and scheduled cleaning requirements.
• Ensure excellent guest care and satisfaction, including special requests and complaints.
• Maintain consistently high service standards throughout the guest stay.
• Maintain key and guestroom security and report lost property and maintenance issues.
• Monitor housekeeping equipment, supplies, and guest amenities.

Conocimientos

Organization

Time management

Leadership

Attention to detail

Communication

Descripción del empleo

Do you want to join a certified Great Place to Work? With over 90% of our Team saying they are proud to work at Harvey's Point, we pride ourselves on being an employer of choice.

Join our award-winning team at Harvey's Point Hotel as Assistant Accommodation Manager and play a key role in leading our Accommodation Department.

About Us

Harvey’s Point is a 4 star luxury Donegal hotel set in the idyllic surroundings of Lough Eske with the Bluestack mountains in the background.

The hotel has been at the forefront of the luxury hotel scene for over 30 years and comprises of 101 beautiful bedrooms offering breathtaking scenery at every turn.

Duties

• Supervise, support, and organise the housekeeping team, including rotas, duties, and room allocations.
• Lead by example, ensuring professionalism, teamwork, presentation, and compliance with procedures.
• Conduct room inspections and maintain high standards of cleanliness, hygiene, and presentation.
• Ensure bedrooms, bathrooms, corridors, pantries, and equipment are clean and well maintained.
• Work closely with supervisors and other departments to ensure efficient operations.
• Manage daily and scheduled cleaning requirements.
• Ensure excellent guest care and satisfaction, including special requests and complaints.
• Maintain consistently high service standards throughout the guest stay.
• Maintain key and guestroom security and report lost property and maintenance issues.
• Monitor housekeeping equipment, supplies, and guest amenities.

About this role

• Previous experience in a Supervisory or Assistant Manager role within a busy, upscale hotel environment is essential
• Strong organisation, time management, and leadership abilities.
• High attention to detail and good communication skills.
• Willingness to work early shifts, weekends, and holiday periods as needed in a fast-paced environment

Perks and Benefits of working at Harvey's Point Hotel

• Excellent rate of pay
• Employee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat days
• Employee referral programme
• Learning and Development opportunities
• Opportunity to progress within the Windward Group
• Windward Group Hotel discounts
• Employee Assistance Programme
• Digital Wellness Programme
• Discounted health care plan
• Birthday card and gift
• Social events
• Gift for parents of newborn babies

About Windward Management

Harvey's Point Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join Us Today as Assistant Accommodation Manager