Artisan Cheesemonger: Storytelling, Tasting & Growth

Hollybank Trustees Ltd; Dublin; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Staff discount on Sheridans products

Job summary

Sheridans Cheesemongers is seeking a full-time Cheesemonger for our Dunnes Stores counter at Cornelscourt, Dublin 18. You will engage customers with stories about Irish and European cheese, handle displays, and maintain HACCP standards in a busy retail environment.

The role requires passion for artisan foods, excellent communication, and the ability to work five days a week. Training is provided to develop deep product knowledge and storytelling skills.

Qualifications

• A year's experience in a similar role desirable but not essential.
• Excellent knowledge and appreciation of Irish and European farmhouse cheese.
• HACCP trained or awareness of HACCP/Food Safety in retail.
• Genuine interest in cheese and other local, artisan foods.
• Self-motivated with ability to work independently.
• Conversation and listening skills.
• Outgoing, cheerful, friendly personality.
• Meticulous understanding of what makes great customer service.
• Excellent communication skills.
• Organised and calm under pressure.
• Available to work 5 days per week over 7.

Responsibilities

• Learn about, and educate customers about, Sheridans Cheesemonger's products and services.
• Learn about, and educate customers about, Irish & European artisan cheese and food producers.
• Learn about all current products in range and be familiar with dairy, deli, ambient categories.
• Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
• Customer focused, customer facing position and always on hand to assist customers with queries or service.
• Be familiar with, and assist customers with use of, the Sheridans website.
• Receive product deliveries and organise their storage in the designated areas.
• Describe tastes, flavours, textures of, and pairings with, cheese and other foods.
• Maintain/care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste.
• Merchandise/arrange/display cheese, and other items in the retail space.
• Learn/maintain food safety standards required of a safety-inspected food environment.
• Record and maintenance of HACCP documents.
• Working knowledge of allergens and ability to navigate Allergen Book.
• Prepare and display cheese as instructed by team leaders or managers.
• Maintain cheese signs and displays throughout the day.
• Display beautiful food hampers (during seasonal periods)
• Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.
• Report any issues with product, customers, or otherwise to Team Leaders or Area Managers.
• Read, update, and maintain Daily Handover Book.
• Participate in quarterly stocktaking of inventory.
• Daily maintenance of the counter: keep displays full; date rotation; help control stock levels.
• Collect and remove rubbish and recycling from the around the counter floor when needed.
• Other ad hoc duties & responsibilities as needed as directed by Team Leader and/or Area Managers.

Skills

Cheese knowledge

Conversation skills

Listening skills

Customer service

Bubbly personality

Organised under pressure

Availability 5 days/week

Self-motivation

Education

HACCP trained

Job description

Sheridans Cheesemongers is seeking a full-time Cheesemonger for our Dunnes Stores counter at Cornelscourt, Dublin 18. You will engage customers with stories about Irish and European cheese, handle displays, and maintain HACCP standards in a busy retail environment.

The role requires passion for artisan foods, excellent communication, and the ability to work five days a week. Training is provided to develop deep product knowledge and storytelling skills.