Administrator

Multiple Sclerosis Ireland; Limerick; On-site; EUR 21,000 - 30,000; Full time

Job summary

Multiple Sclerosis Ireland is seeking an Administrator to support the Midwest Centre in Limerick. The role covers front-desk duties, diary management, and general administrative tasks to ensure efficient daily operations.

You will maintain client records in Salesforce, assist with budget input, and support public awareness activities. The role requires a minimum of three years’ experience in a similar environment, with Leaving Certificate or equivalent.

Qualifications

• Three years’ experience in a similar role.
• Educated to Leaving Certificate or equivalent level.
• Experience in the disability sector is advantageous.

Responsibilities

• Carry out office reception duties including handling calls and visitors with a professional and courteous manner.
• Carry out general admin duties: diary management, filing, typing, correspondence, post.
• Maintain Salesforce database and client records; produce accurate reports.
• Assist with budgeting: input financial data and provide analysis.
• Procure office supplies and ensure resources for staff.
• Support meetings and information days: prepare PowerPoint presentations, take minutes, distribute information.
• Assist with community MS Ireland programmes and regional events.
• Report to National Office on HR and admin matters; monthly summaries and data accuracy.
• Assist with reports, service level agreements and other duties as requested.
• Update the regional events section of the website.
• Maintain confidentiality of client information and company policies.

Skills

MS Word

Excel

PowerPoint

CRM usage

Education

Leaving Certificate or equivalent

Tools

Salesforce CRM

Job description

Location: MS Ireland, George’s Quay House, Block B, U3, Fourth Floor, George’s Quay, Limerick, V94 CK06

Role purpose: The Administrator is responsible for supporting the smooth and efficient day-to-day running of the MS Ireland Midwest Centre, ensuring a welcoming, well-organised and accessible environment for staff, volunteers and service users.

Reports to: Services Development Coordinator

Contract Type: Permanent

Hours: 28 hours per week

Key Duties to Include:

Administration and Reception:

1.To carry out office reception duties to include dealing with telephone calls and visitors and to keep records in relation to same; ensuring that those who make contact MS Ireland are dealt with in a professional and courteous manner at all times.

2.To carry out general office administrative duties to include diary management, photocopying, filing, correspondence, post and typing; ensuring that the office runs at all times in a smooth and efficient manner.

3.To develop and maintain accurate database (Salesforce) and computer records to ensure that client information is collated, continually updated and reports can be produced in an accurate and timely fashion.

4.To assist with the management of the regional office budget; accurately input financial data (invoices, expenses etc.) be able to provide an analysis of same.

5.To manage the procuremen t of office supplies and stationery; to ensure that office staff have the resources necessary to carry out their roles.

6.To assist office staff with information and public awareness functions to include preparation of PowerPoint presentations, providing administrative support at meetings/information days, organisation of internal meetings, recording of minutes and distribution of key information; on occasion this may involve attending weekend seminars.

7.To assist with the organisation and development of MS Ireland programmes in the community.

8.To report to National Office regarding all human resource and administrative matters to include, monthly summary sheets, ensuring that all information is forwarded, kept up to date and accurate.

9.Assisting with the production of reports, service level agreements and any other duties as requested.

10.To update the Website regarding upcoming regional events.

11.To maintain complete confidentiality in regard to clients of the region and other information when required.

12.To adhere to all policies and procedures of the organisation.

Building and Operations:

1.Oversee the daily opening and closing of the building, including keyholding responsibilities.

2.Coordinate routine building maintenance and all repairs.

3.Liaise with external contractors and service providers including cleaners, alarm/security providers, utility suppliers, waste collection and maintenance services.

4.Monitor building systems including alarms, security, heating, utilities, and health & safety requirements.

5.Ensure the centre is maintained to a high standard of cleanliness and presentation.

6.Ensure fire safety procedures, health and safety and building compliance requirements are met and related record keeping updated.

7.Coordinate maintenance schedules and service visits for all equipment.

Person Specification

Qualifications and Experience

The ideal candidate will have at least three years’ experience in a similar role and educated to leaving certificate or equivalent level. A team player with knowledge and experience of the disability sector are a distinct advantage.

Skills

• Excellent IT skills to include competency in MS Word, Excel and PowerPoint and use of a CRM, (Salesforce CRM is desirable but not essential)
• Excellent organisational and administrative skills.
• Excellent communication skills and telephone manner.
• Good knowledge of all social media platforms.
• To have empathy for people with a disability.
• To have an understanding of the General Data Protection Regulations

The above is a guide to the nature of the work required. It is not wholly comprehensive or restrictive. This job description will be reviewed in line with business needs.

Closing Date: 4 th of November 2026

MS Ireland is an equal opportunities employer