Admin & Business Support Specialist (Customer Service)

Electricity Supply Board; Galway; Hybride; EUR 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Hybrid Working

Staff well-being programmes

Generous parental leave entitlements

Diversity and inclusion

Résumé du poste

ESB Tuam, Co. Galway, seeks an Admin Team Member in Business Support on a 18-month FTC. The role focuses on delivering excellent customer service to Networks customers and providing clerical support within a multi-functional national team.

You will use SAP, SAP ISU, FMIS and other IT tools, support reporting, and help manage workloads with accuracy and attention to detail. A third-level qualification or equivalent experience is required, along with strong communication and teamwork.

Qualifications

• Third-level qualification or equivalent relevant work experience.
• Proficiency in IT systems such as SAP, SAP ISU, FMIS and PHR.
• Strong communication skills with a clear customer focus.
• Ability to meet tight deadlines with accuracy and attention to detail.
• Flexible approach and strong team-working ability.
• Financial awareness including data management and project closure.
• Full clean driving licence.

Responsabilités

• Work in accordance with guidelines, policies and procedures.
• Provide excellent customer service to Networks customers.
• Work as part of a multi-functional team and support units nationally.
• Share knowledge with other team members.
• Provide reports to support efficient operations.
• Support the team and self-development initiatives.
• Provide clerical/project support to Supervisors, Leaders and Managers.
• Demonstrate adaptability to change.

Connaissances

Customer service orientation

Strong communication

Teamwork

Attention to detail

Formation

Third-level qualification or equivalent

Outils

SAP

SAP ISU

FMIS

PHR

Excel

Word

Description du poste

ESB Tuam, Co. Galway, seeks an Admin Team Member in Business Support on a 18-month FTC. The role focuses on delivering excellent customer service to Networks customers and providing clerical support within a multi-functional national team.

You will use SAP, SAP ISU, FMIS and other IT tools, support reporting, and help manage workloads with accuracy and attention to detail. A third-level qualification or equivalent experience is required, along with strong communication and teamwork.