Administrative Clerk — Customer‑Focused Hire Desk Pro

FRS Recruitment; Tullamore; On-site; EUR 30,000 - 35,000; Full time

Job summary

FRS Recruitment is recruiting an Administration Clerk in Tullamore, Offaly. This full‑time, office‑based role offers EUR30,000– EUR35,000 per year and covers hire desk administration, contracts, delivery dockets and invoices while coordinating with drivers and customers.

Ideal candidates have strong admin and customer service skills, high attention to detail, and proficiency with Microsoft Office. The ability to prioritise multiple tasks in a fast-paced environment is essential.

Qualifications

• Proven strong administration skills in a busy, fast-paced environment.
• Excellent customer service skills with a professional and confident manner.
• High attention to detail and accuracy, particularly with paperwork and data.
• Strong organisational skills with the ability to prioritise and multitask.
• Comfortable communicating with customers face-to-face, by phone, and email.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• A proactive, reliable, and solutions-focused approach.
• Experience within hardware, construction, logistics, or plant hire environments would be a distinct advantage and is strongly preferred.

Responsibilities

• Acting as a first point of contact for customer enquiries at the hire desk, by phone, and email.
• Processing equipment hire and off-hire requests accurately and efficiently.
• Preparing contracts, delivery dockets, and invoices.
• Coordinating closely with drivers, yard staff, and customers to ensure smooth deliveries and collections.
• Maintaining accurate and up-to-date hire and account records.
• Supporting credit control and general office administration tasks.
• Ensuring every customer receives a professional, responsive, and reliable service.

Skills

Administration

Customer service

Attention to detail

Organisational skills

Microsoft Office

Communication

Proactive mindset

Industry knowledge (hardware/constr/物流

Tools

Microsoft Office

Job description

FRS Recruitment is recruiting an Administration Clerk in Tullamore, Offaly. This full‑time, office‑based role offers EUR30,000– EUR35,000 per year and covers hire desk administration, contracts, delivery dockets and invoices while coordinating with drivers and customers.

Ideal candidates have strong admin and customer service skills, high attention to detail, and proficiency with Microsoft Office. The ability to prioritise multiple tasks in a fast-paced environment is essential.