Accounts Receivable & Collections Administrator

Morgan McKinley; Sandyford; Hybrid; EUR 34,000 - 50,000; Full time

Benefits offered by this job

6-month contract

Hybrid working (3 days onsite)

Job summary

Morgan McKinley is recruiting an Accounts Receivable & Collections Administrator for a 6-month fixed-term contract in Sandyford, Dublin. You will manage arrears, administer accounts, and support a fast-paced real estate finance team in a hybrid setup (3 days in the office, 2 days remote).

Ideal candidates have 2–4 years in AR/collections, strong communication, and proficiency in Excel. Experience with Yardi or similar systems is advantageous for this role.

Qualifications

• 2–4 years' experience in Accounts Receivable, Credit Control or collections.
• Proven track record in high-volume collections and customer-focused service.
• Excellent verbal and written communication and strong organisational skills.
• Proficient in Microsoft Excel; experience with Yardi or similar systems preferred.

Responsibilities

• Manage high-volume arrears collections via calls and emails.
• Process cash applications and allocate payments accurately.
• Maintain accurate tenant account records and reconcile accounts.
• Create reports and respond to tickets in internal systems.

Skills

Accounts Receivable

Credit Control

Collections

Customer Service

Communication Skills

Excel

Organisational Skills

Time Management

Tools

Yardi

MS Excel

Job description

Accounts Receivable & Collections Administrator

6 Month Fixed-Term Contract | Sandyford, Dublin | Hybrid Working (3 Days Office / 2 Days Remote)

Are you an experienced Accounts Receivable or Collections professional who can hit the ground running in a fast-paced environment? Our client, a leading real estate organisation based in Sandyford, is seeking a highly organised and customer-focused Accounts Receivable & Collections Administrator to join their team on a 6-month contract.

This is an excellent opportunity for an ambitious finance professional with strong collections experience, exceptional communication skills, and a customer-first approach.

The Role

Reporting into the senior finance team, you will play a key role in managing a high-volume tenant accounts portfolio, ensuring arrears are effectively monitored and collected while delivering outstanding customer service.

Working within a large-scale residential portfolio of approximately 3,000+ tenants, you will be responsible for managing month-to-month arrears, maintaining accurate account records, and supporting a range of accounts receivable and administrative activities.

Key Responsibilities

Collections & Arrears Management

• Manage high-volume arrears collections through phone calls and email correspondence.
• Follow established collections processes to ensure timely recovery of outstanding balances.
• Engage professionally with tenants to resolve payment issues and maintain positive customer relationships.
• Monitor tenant accounts and follow up on overdue payments in line with company procedures.

Accounts Receivable Administration

• Process cash applications and allocate payments accurately.
• Handle customer refunds and account reconciliations.
• Perform account amendments, including resident account changes and related updates.
• Support payment investigations and account queries.

Systems & Administration

• Manage and respond to tickets through internal ticketing systems.
• Work across multiple platforms including Yardi CSM, and linked internal systems.
• Maintain accurate records and ensure all account information is up to date.
• Produce and update reports where required.
• Deliver a high standard of customer service across all communications.

Essential Requirements

• 2-4 years' experience in Accounts Receivable, Credit Control, Payments Collections, or a similar finance role.
• Proven experience managing high-volume collections activities.
• Strong customer service skills with the ability to handle difficult conversations professionally.
• Excellent verbal and written communication skills.
• Strong administrative and organisational abilities with high attention to detail.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel.

Desirable

• Experience using Yardi or similar property management/accounting systems.
• Background within property, real estate, residential management, or a customer-focused finance environment.

What's On Offer?

• 6-month fixed-term contract with a leading real estate organisation.
• Hybrid working model: 3 days onsite in Sandyford, 2 days remote.
• Opportunity to join an established team comprising senior and junior finance professionals.
• Fast-paced and collaborative working environment.
• Competitive salary package.