Accommodation Supervisor

Talbot Hotel Stillorgan; Dublin; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Best Places to Work 2026

Team-first culture

Training & Development

Contributory pension

Life Insurance

Free parking

Talbot Fit Membership

Staff meals

Friends and Family Rates

Job summary

Talbot Hotel Stillorgan is seeking an experienced Full-time Accomodation Supervisor to lead the accommodation department and maintain 4* standards across bedrooms, corridors and public areas. The role emphasizes friendly, efficient service aligned with the Talbot Collection culture and the Empower Your Excellence program.

The successful candidate will supervise day-to-day operations, rosters, and ensure H&S compliance while maintaining exceptional guest service and team collaboration.

Qualifications

• 2+ years experience in a similar role, ideally in a hotel environment.
• Strong leadership and organisational skills with ability to multi-skill.
• High level of customer service and attention to detail.
• Excellent written and spoken English.

Responsibilities

• Oversee day-to-day running of the accommodation department.
• Supervise servicing of guest bedrooms and public areas to the highest standard.
• Devise departmental rosters and ensure adequate staffing levels.
• Ensure compliance with health and safety requirements for employees and guests.

Skills

Leadership

Organisational skills

Customer service

Communication skills

Attention to detail

Job description

Talbot Hotel Stillorgan, part of the Talbot Collection, are currently recruiting for an experienced Full-time Accomodation Supervisor. To provide a friendly and efficient service within the Housekeeping Department. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times.

The purpose of this role is to supervise the accommodation department and oversee the maintenance for the department ensuring high quality 4* standards at all times in the bedrooms, corridors, public areas to the set standard of the Talbot Collection. To promote a positive, efficient, results driven and oriented working environment within the accommodation department.

The Talbot Collection are one of the Best Places to Work in Hospitality 2026 as awarded by the Great Place to Work. Come experience it for yourself and join our team

Some of the main responsibilities will include

• Ensure smooth operation of the day to day running of the accommodation department.
• Supervise the servicing of the guest bedrooms and public areas to the highest standard expected.
• To devise departmental rosters and ensure adequate staffing levels in line with the business requirements.
• Ensure compliance in line with H&S requirements for both employees and guests.

The ideal candidate for this position

• Must have a least 2 years previous experience in a similar role, ideally gained in a hotel environment.
• Posses strong leadership skills and organisational skills to be able to multi-skill and be a decision maker.
• Have an excellent attention to detail and posses high level of customer service.
• Must pose excellent communication and interpersonal skills with a high level of written and spoken English.
• Industry qualification would be an advantage.

The role involves weekend work so flexibility is required.

The role involves cleaning rooms.

What do we offer

• One of the Best Places to Work in Hospitality 2026 as awarded by the Great Place Work
• Join a company and culture that put their team first
• Training and Development Opportunities - we invest in our people
• Being part of a progressive & growing company.
• Contributory company pension scheme. (12 month service requirement);
• Company Life Insurance Scheme
• Free parking
• Complimentary Talbot Fit Membership
• Staff meals
• Friends and Family Rates

Talbot Hotel Stillorgan are part of the Talbot Collection and are an equal opportunities employer.