Accommodation Assistant Dublin 15

Travelodge Ireland Ltd.; Dublin; Presencial; EUR 24.000 - 32.000; Tempo integral

Resumo da vaga

Travelodge Ireland Ltd. is seeking an Accommodation Assistant for Travelodge Phoenix Park, Navan Road, Castleknock, Dublin 15. The role sits in the Housekeeping department and involves supporting both housekeeping and reception duties to ensure smooth hotel operations.

You will work a 5 days over 7 shift pattern, including mornings and weekends, and assist in delivering high-quality guest service while maintaining cleanliness across rooms and public areas.

Qualificações

• Hospitality experience preferred.
• Good communication in English.
• Willingness to work across housekeeping and reception duties.

Responsabilidades

• Assist in daily housekeeping tasks across bedrooms, corridors, public areas and stairwells as directed by hotel management.
• Support reception and housekeeping during shifts as required by management.
• Handle resident and NGO queries promptly and efficiently.
• Attend breakfast, lunch, dinner services and keep common areas clean and tidy as directed by management.
• Report resident feedback to hotel management and take initiative to resolve queries.

Conhecimentos

Customer service

Teamwork

Descrição da vaga

Job title: Accommodation Assistant, Travelodge Phoenix Park, Navan Road, Castleknock, Dublin 15. D15 EW29

Department:Housekeeping

Responsible for: Carry out all day to day operations of Reception,andHousekeepingasDirectedbyManagement.

Reportingto:GeneralManager

Purpose of job: To assist and support in all departments as directed by the management. To carry out any reasonable request by management in delivery of the hotel obligations under the terms of the contract with the client.

Key responsibilities:

• Toliaiseandcooperatewithmanagementdirectionasrequiredthroughoutthecourseof your shift.
• Tocarryoutalldutiesinallhoteldepartmentsasdirectedunderthestandardoperating procedures guidelines and/or as requested by hotel management.
• Toensureall Residentand/or NGOqueries arehandled promptlyandefficiently.
• Toservicehotelbedrooms,corridors,publicareasandstairwellsasdirectedbyhotel management.
• Asperrostering,presentingforreceptionshiftsif needed.
• Toservebreakfast,lunch,dinnerandkeepcommonareascleanandtidyasrequested by hotel management and in line with shift pattern issued by hotel management
• Tobeawareof foodallergens asapplicableforresidents meals.
• Shiftpatternwillbebasedon5daysover7,withamixtureofearly/late &weekends,as per the demands of the business.
• ToanticipateResidentneedswheneverpossibletoenhancequalityserviceandinturn ensure comfort of the Residents.
• Toreportall Residentfeedbackto thehotel management
• Touseinitiativeinrelation tospeedyresolutionorResident queries.

Please note: All job offers are subject to two successful references and ongoing Garda Vetting.