Hotel Guest Services & Housekeeping Assistant

Travelodge Ireland Ltd.; Dublin; On-site; EUR 24,000 - 32,000; Full time

Job summary

Travelodge Ireland Ltd. is seeking an Accommodation Assistant for Travelodge Phoenix Park, Navan Road, Castleknock, Dublin 15. The role sits in the Housekeeping department and involves supporting both housekeeping and reception duties to ensure smooth hotel operations.

You will work a 5 days over 7 shift pattern, including mornings and weekends, and assist in delivering high-quality guest service while maintaining cleanliness across rooms and public areas.

Qualifications

• Hospitality experience preferred.
• Good communication in English.
• Willingness to work across housekeeping and reception duties.

Responsibilities

• Assist in daily housekeeping tasks across bedrooms, corridors, public areas and stairwells as directed by hotel management.
• Support reception and housekeeping during shifts as required by management.
• Handle resident and NGO queries promptly and efficiently.
• Attend breakfast, lunch, dinner services and keep common areas clean and tidy as directed by management.
• Report resident feedback to hotel management and take initiative to resolve queries.

Skills

Customer service

Teamwork

Job description

Travelodge Ireland Ltd. is seeking an Accommodation Assistant for Travelodge Phoenix Park, Navan Road, Castleknock, Dublin 15. The role sits in the Housekeeping department and involves supporting both housekeeping and reception duties to ensure smooth hotel operations.

You will work a 5 days over 7 shift pattern, including mornings and weekends, and assist in delivering high-quality guest service while maintaining cleanliness across rooms and public areas.