Accommodation Assistant

Hollybank Trustees Ltd; Clonmel; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Complimentary Leisure Club Membership

Discounted Accommodation Rates

Life Insurance

Employee Counselling Line

Bike to Work Scheme

Pension Scheme

Christmas Savings Scheme

Free parking

Job summary

Talbot Hotel Clonmel in Clonmel, Co. Tipperary, is recruiting Part-Time Accommodation Assistants to maintain guest bedrooms and public areas to the highest standards. You will arrive on time in uniform, adhere to safety and hygiene SOPs, and communicate with guests to ensure their needs are met.

The role is on-site with a negotiable salary and offers benefits such as Leisure Club membership, discounted rates, life insurance, pension scheme and more.

Qualifications

• Experience in hotel housekeeping and guest room cleaning.
• Strong personal hygiene and grooming standards.
• Ability to follow SOPs and safety guidelines.

Responsibilities

• Clean all bedrooms and public areas to hotel SOPs and training manuals.
• Ensure high standards of bathrooms, stores and corridors.
• Communicate with guests to meet needs and handle requests efficiently.
• Arrive on time in proper uniform and name badge, adhere to clocking policy.
• Maintain tidy trolleys and storage areas; safeguard hotel assets.
• Follow health, safety and fire regulations and staff handbook procedures.

Skills

Hospitality

Housekeeping

Customer service

Job description

Location: On site / Ballingarrane South, Clonmel, Co. Tipperary, E91 X0N7, Ireland
job type: Permanent / Full or part-time
Sector and subsector: Hospitality | Housekeeping
Salary: Negotiable salary

The Talbot Hotel Clonmel, part of the Talbot Collection are currently recruiting for Part-Time Accommodation Assistants for both midweek and weekend shifts.

Overall Job Purpose:

Responsible for the cleaning and maintaining of guest bedrooms and public areas of the hotel to the highest standards including Bathrooms, Stores and Corridors. Communicate with guests ensuring that their needs are met, and any requests are carried out.

Role Specific Duties:

• To arrive for work on time and in proper uniform and name badge
• To ensure a high standard of personal hygiene and grooming.
• To clock in/out adhering to the Company Clocking Policy
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbook
• To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook
• To familiarise yourself and to carry out duties laid out in the departmental SOPs
• To ensure that necessary steps are taken to safeguard Company money, goods and assets
• To deal with customer complaints in an efficient and professional manner and to notify Management of these
• To Clean all bedrooms either departures or stayovers in accordance with the hotel training manuals and SOPs
• To handle all guest property with respect and due care and to report/record any items left behind
• To ensure all work belongings, (i.e. Trolleys) are kept clean and tidy and are fully stocked, and all storage areas are kept like-wise as per SOPs
• To ensure all public areas are kept clean and tidy, ensuring all trollies, equipment wires, linen bags, etc., are kept tidy and maintained in a safe manner in accordance with the hotel health and safety guidelines as per SOP's
• To be fully aware of the standards in relation to quality of towels, bathroom supplies, and room layout as per SOP's

What do we offer?

• Complimentary Leisure Club Membership
• Discounted Accommodation Rates
• Life Insurance
• Employee Counselling Line
• Bike to Work Scheme
• Pension Scheme
• Christmas Savings Scheme
• Free parking

Talbot Hotel Clonmel is an equal opportunities employer.