Accommodation Assistant

Hospitaliti; Thomastown; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Working Hours

Competitive Pay

Employee Assistance Program

International Hotel discounts

Staff Meal

Uniform

Training & Continuous Professional Dev

Complimentary Health Club Access

Job summary

Mount Juliet Estate is seeking an Accommodation Assistant to join our luxury five-star resort in Thomastown, Ireland. This role supports pristine room upkeep, public area cleanliness, and guest service with a strong focus on safety and professionalism.

The position offers flexible hours, including weekends, and opportunities to work within a renowned hospitality team. Experience in cleaning and guest interaction is valued, with training and staff benefits available.

Qualifications

• Experience in cleaning/sanitising.
• Ability to engage well with guests.
• Excellent attention to detail.
• Able to adapt to change and work under pressure.
• Maintain a professional image aligned with luxury hotel standards.
• Be flexible with working hours, including weekends.
• Attend relevant health and safety training.

Responsibilities

• Maintain excellent cleanliness standards across the estate.
• Clean hotel bedrooms for check-in and check-out.
• Tidy public areas, meeting rooms and office spaces.
• Communicate maintenance requests clearly to the Maintenance Team.
• Deal with guest requests professionally and promptly.
• Ensure that all checklists are completed.
• Follow estate procedures for lost property handling.
• Adhere to key control and security policies.
• Deliver great guest service and work well as part of a team.

Skills

Cleaning & sanitising

Guest engagement

Attention to detail

Adaptability

Professional image

Team player

Flexible hours

Weekend shift readiness

Safety training

Job description

Mount Juliet Estate is hiring through Hosco in Thomastown.Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We have a fantastic vacancy for an Accommodation Assistant to join the team.

Main Duties

• Maintains excellent standards of cleanliness throughout the Estate
• Clean and maintain hotel bedrooms for check in and check out
• Cleaning of public areas / meeting rooms and office space
• Ensures all maintenance requests are communicated clearly to the Maintenance Team.
• Deals with all guest requests in a professional and timely manner.
• Ensure that all checklists are completed.
• Follows Estate procedure for the acceptance, security and return of guest lost property.
• Adheres to Estate policy for key control and security.

Desired Skills

• Experience in cleaning / sanitising
• The ability to engage well with guests
• Excellent attention to detail
• The ability to adapt to change and work well under pressure
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Be committed to the team and the Hotel industry.
• Be flexible with working hours (must be available for weekends and midweek, early starts and late finishes)
• Report all potential and real hazards immediately.
• Attend all fire, health and safety and first aid training.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations, by strict adherence to existing laws and reporting any possible hazards and conditions to the Manager.
• Be passionate about hospitality, and thrive on working as part of a team.
• Be personable, responsible and conscientious.
• Have the ability to deliver great customer service and develop relationships with our guests.
• Have the ability to remain calm under pressure.
• Be committed to their own personal development.
• Be comfortable working on their own and as part of a team.
• Full Drivers Licence is desired

Benefits Include:

• Flexible Working Hours
• Competitive Pay
• Employee Assistance Program
• International Hotel discounts
• Staff Meal
• Uniform
• Training & Continuous Professional Development
• Complimentary Health Club Access

Experience in the hospitality industry is preferred. Please see the full vacancy for the benefits offered by Mount Juliet Estate.