24/7 National Command Centre Controller

Manguard Plus Ltd.; Naas; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Shift premiums

Training

Licence support

Career progression

Leading technology

Job security

Job summary

Manguard Plus Ltd. operates a 24/7 National Security Command Centre in Ireland, where you will monitor multiple live security systems, coordinate field resources, and make rapid operational decisions.

The role supports nationwide security operations and incident response with advanced technology and real-time decision making. The ideal candidate will thrive in a fast-paced environment, demonstrate strong technical literacy, and be able to manage shifts, resources, and communications across

Qualifications

• Excellent computer literacy across multiple software platforms.
• Strong analytical and problem solving abilities.
• Ability to make informed decisions under pressure.
• Excellent organisational and multitasking capability.
• Experience coordinating people or operational resources.
• Strong communication and customer service skills.
• High attention to detail and accuracy.
• Ability to remain calm during emergencies.
• Proactive in managing changing priorities.
• Confident in learning new technologies and security systems.

Responsibilities

• Serve as central communications hub for nationwide security operations.
• Coordinate Mobile Patrol Officers to alarms and incidents.
• Allocate resources based on priority and client needs.
• Monitor GPS and monitor live status of patrol units.
• Maintain continuous communication with field personnel.
• Liaise with emergency services and keyholders during incidents.
• Produce incident reports and maintain logs.
• Ensure documentation complies with EN 50518 and GDPR.

Skills

Tech literacy

Analytical thinking

Decision making

Organisational skills

People coordination

Communication skills

Attention to detail

Calm under pressure

Proactive mindset

Learning new tech

Tools

Alarm management systems

CCTV platforms

GPS tracking

Access control

Remote monitoring

Workforce management

Incident coordination software

Job description

Manguard Plus Ltd. operates a 24/7 National Security Command Centre in Ireland, where you will monitor multiple live security systems, coordinate field resources, and make rapid operational decisions.

The role supports nationwide security operations and incident response with advanced technology and real-time decision making. The ideal candidate will thrive in a fast-paced environment, demonstrate strong technical literacy, and be able to manage shifts, resources, and communications across