WMS System Implementation Specialist

Shopee; Jakarta Pusat; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

Shopee in Jakarta is seeking an experienced Operations Product Manager specialized in Warehouse Management Systems to join the Department Operations team. You will coordinate feature rollouts, document requirements, and work with regional teams to ensure successful implementation.

Responsibilities include UAT, developing SOPs, training users, and serving as the WMS superuser to keep warehouse operations efficient and reliable. Fluency in English and a background in logistics are required.

Qualifications

• Bachelor's degree in any field.
• 1–5 years in product management or system implementation in warehousing/logistics.
• Hands-on experience with WMS and in-house logistics technologies.
• Strong knowledge of warehousing operations, project management, system design, and UAT.

Responsibilities

• Collaborate with warehouse stakeholders to identify new feature requirements.
• Centralise and document product requests into structured BRDs for alignment.
• Coordinate with Regional Product Team to plan feature rollouts.
• Review BRDs and align with product managers to deliver system features.
• Execute UAT to identify gaps and advise enhancements.
• Develop WMS SOPs and conduct user training sessions.
• Act as WMS superuser, providing daily operational support.
• Support leadership with additional operational tasks for warehouse excellence.

Skills

WMS expertise

Logistics technologies

Project management

System design

UAT (User Acceptance Testing)

English proficiency

Education

Bachelor's degree

Job description

Shopee in Jakarta is seeking an experienced Operations Product Manager specialized in Warehouse Management Systems to join the Department Operations team. You will coordinate feature rollouts, document requirements, and work with regional teams to ensure successful implementation.

Responsibilities include UAT, developing SOPs, training users, and serving as the WMS superuser to keep warehouse operations efficient and reliable. Fluency in English and a background in logistics are required.