Wellbeing Operations Lead — Bali Hospitality

Potato Head Group; Provinsi Bali; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Desa Potato Head Bali is seeking a Wellbeing Operations Manager to lead daily operations and commercial performance across Merasa, Spa and (farm)acy. This management role reports to the Head of Wellbeing, at the intersection of wellbeing experiences, financial performance, operational planning and team development.

A major part of the role is turning wellbeing programming into well-run sessions, treatments and retail experiences that guests choose to return to.

Qualifications

• Bachelor's degree in Health Sciences, Wellbeing, Public Health or related field.
• 3-5 years of experience in wellbeing programme management or related operations.
• Strong commercial understanding including P&L, budgeting and revenue performance.
• Experience leading teams and managing external partners.

Responsibilities

• Oversee daily operations across Merasa, Spa and (farm)acy, maintaining service quality, safety and a consistent guest experience.
• Manage revenue, P&L and budgets, identifying opportunities to improve pricing, packages, session participation and cost efficiency
• Bring new wellbeing programmes into operation, coordinating staffing, schedules, resources and launches across the three outlets
• Lead and develop the wellbeing team, manage facilitator and vendor agreements, and work with other departments to improve performance

Skills

Wellbeing programme management

P&L management

Budgeting

Team leadership

Education

Bachelor's degree in Health Sciences

Public Health

Business Administration

Job description

Desa Potato Head Bali is seeking a Wellbeing Operations Manager to lead daily operations and commercial performance across Merasa, Spa and (farm)acy. This management role reports to the Head of Wellbeing, at the intersection of wellbeing experiences, financial performance, operational planning and team development.

A major part of the role is turning wellbeing programming into well-run sessions, treatments and retail experiences that guests choose to return to.