Wellbeing Operations Lead - Bali Hospitality

Potato Head Group; Kuta; On-site; IDR 550,000,000 - 750,000,000; Full time

Job summary

Desa Potato Head Bali is seeking a Wellbeing Operations Manager to oversee daily operations across Merasa, Spa and (farm)acy, balancing guest experience with financial performance. This role reports to the Head of Wellbeing and translates strategic direction into delivery plans and budgets.

You will lead a multidisciplinary team, manage external partners, and collaborate with other departments to drive programme delivery, staffing, and launches across three outlets.

Qualifications

• Bachelor’s degree in Health Sciences, Wellbeing, Public Health, Business Administration or related field.
• 3–5 years of experience in wellbeing programme management or related operations.
• Strong commercial understanding including P&L, budgeting and revenue performance.
• Experience leading teams and managing external partners.

Responsibilities

• Oversee daily operations across Merasa, Spa and (farm)acy ensuring service quality and guest experience.
• Manage revenue, P&L and budgets; identify pricing, package and cost efficiency opportunities.
• Bring new wellbeing programmes into operation; coordinate staffing and launches across outlets.
• Lead and develop the wellbeing team and vendor relationships with other departments.

Skills

Wellbeing programme management

P&L management

Team leadership

Education

Bachelor's degree in Health Sciences

Bachelor's degree in Wellbeing

Bachelor's degree in Public Health

Bachelor's degree in Business Administration

Job description

Desa Potato Head Bali is seeking a Wellbeing Operations Manager to oversee daily operations across Merasa, Spa and (farm)acy, balancing guest experience with financial performance. This role reports to the Head of Wellbeing and translates strategic direction into delivery plans and budgets.

You will lead a multidisciplinary team, manage external partners, and collaborate with other departments to drive programme delivery, staffing, and launches across three outlets.