Warehouse Team Leader: 3PL & SAP/WMS Operations Lead

PT Unilever Oleochemical Indonesia; Sumatera Utara; On-site; IDR 120,000,000 - 170,000,000; Full time

Job summary

PT Unilever Oleochemical Indonesia (UOI) is seeking a Warehouse Supervisor to lead daily warehouse operations, ensure safe and efficient processes, and monitor 3PL performance across receiving, storage, picking, staging, and dispatch.

You will ensure SOP compliance, inventory accuracy, SAP/WMS integrity, and drive incident investigations while coordinating with multiple stakeholders to ensure seamless end-to-end service delivery.

Qualifications

• Minimum Bachelor Degree in any major.
• 4+ years in managing a warehouse, preferably with 3PL providers.
• Cross-functional, multi-cultural team collaboration.
• Strong analytics and logical thinking.
• Excellent communication and presentation skills; fluent in English.
• Proficient in Microsoft Excel and PowerPoint.

Responsibilities

• Lead and supervise daily warehouse operations including receiving, storage, picking, staging, loading and dispatch.
• Monitor 3PL performance against SLA/KPI (productivity, accuracy, order fulfilment, space utilization).
• Ensure 3PL compliance with SOPs, safety, quality, 5S and legal standards.
• Monitor inventory accuracy and execute stock receiving, put-away, picking, transfer, dispatch, cycle counts and reconciliation.
• Ensure accurate SAP/WMS transactions and alignment between physical stock and system inventory.
• Lead investigations of incidents (damages, losses, delays, safety) and coordinate resolutions.
• Coordinate with Logistics, Supply Chain, Production, Quality, Customer Service, Transporters and Finance to resolve issues and deliver end-to-end service.

Skills

Analytics

Cross-functional teamwork

English fluency

Excel & PowerPoint

Proactive attitude

Strong communication

Agile mindset

Education

Bachelor degree

Tools

SAP

WMS

Job description

PT Unilever Oleochemical Indonesia (UOI) is seeking a Warehouse Supervisor to lead daily warehouse operations, ensure safe and efficient processes, and monitor 3PL performance across receiving, storage, picking, staging, and dispatch.

You will ensure SOP compliance, inventory accuracy, SAP/WMS integrity, and drive incident investigations while coordinating with multiple stakeholders to ensure seamless end-to-end service delivery.