Warehouse Supervisor

Pengiklan Anonim; Desa Ciranjeng; On-site; IDR 80,000,000 - 160,000,000; Full time

Job summary

Pengiklan Anonim is seeking an experienced Warehouse Supervisor to oversee daily warehouse operations in a high-tech contract logistics environment in Cikarang. You will supervise shift operations, allocate manpower and MHE, monitor productivity and inventory accuracy, and ensure safety and compliance.

The role requires strong leadership, organizational, and problem-solving skills to drive continuous improvement and meet customer service requirements.

Qualifications

• Minimum Diploma (D3) in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or related field.
• Bachelor's degree (S1) would be advantageous.
• At least 5 years in warehouse operations with 3 years in supervision.

Responsibilities

• Supervise daily warehouse shift operations (receiving, sorting, counting, put-away, storage, picking, kitting, QC, outbound staging and loading).
• Plan and allocate manpower, MHE, and resources to maintain productivity.
• Monitor productivity, inventory accuracy, and KPIs; coordinate with Inventory, Transport, QHSE teams.

Skills

Leadership

Communication

Problem solving

Organizational skills

Education

D3 in Logistics

BSc or equivalent advantageous

Industrial Engineering background

Tools

WMS

ERP systems

Excel

Job description

About the Role

We are seeking a hands-on and experienced Warehouse Supervisor to oversee daily warehouse operations within a high-tech contract logistics environment in Cikarang.

You will be responsible for supervising shift operations, including receiving, sorting, counting, put-away, storage, picking, kitting, quality control, outbound staging, and loading. The role also involves managing warehouse teams, allocating manpower and material handling equipment (MHE), monitoring productivity and inventory accuracy, and ensuring compliance with safety and operational standards.

The ideal candidate will have strong leadership, organizational, and problem-solving skills, with the ability to maintain efficient warehouse operations, meet customer service requirements, and drive continuous improvement.

Key Responsibilities

Supervise daily warehouse shift operations, including receiving, sorting, counting, put-away, storage, picking, kitting, quality control (QC), outbound staging, and loading.

Lead, coach, and supervise warehouse operators to ensure tasks are completed safely, accurately, and within operational deadlines.

Plan and allocate manpower, Material Handling Equipment (MHE), and operational resources to ensure smooth warehouse activities and optimal productivity.

Monitor warehouse productivity, inventory accuracy, order fulfillment, and operational performance to meet established KPIs and service level agreements (SLAs).

Ensure proper inventory handling, stock movements, storage practices, and accurate recording of warehouse transactions in the Warehouse Management System (WMS).

Coordinate cycle counts, stock checks, and inventory discrepancy investigations with the Inventory team to maintain stock accuracy.

Monitor kitting activities and quality control processes to ensure product accuracy, proper handling, and compliance with customer requirements.

Identify and resolve daily operational issues, including receiving discrepancies, picking errors, inventory exceptions, and outbound delays.

Conduct daily toolbox meetings, safety briefings, and shift handovers to ensure effective communication and operational continuity.

Ensure compliance with warehouse safety procedures, Personal Protective Equipment (PPE) requirements, MHE safety, 5S standards, and applicable Indonesian occupational health and safety (K3) regulations.

Maintain accurate operational records and prepare daily, weekly, and monthly reports on productivity, warehouse activities, and operational performance.

Coordinate with Inventory, Transport, QHSE, and other relevant teams to ensure efficient workflow and timely delivery of customer requirements.

Identify opportunities for process improvement, warehouse layout optimization, resource utilization, and cost efficiency.

Qualifications & Experience

Minimum Diploma (D3) in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field. Bachelor's degree (S1) would be an advantage.

Minimum 5 years of experience in warehouse operations or contract logistics, including at least 3 years in a supervisory or team leadership role.

Proven experience supervising warehouse operations, including receiving, put-away, storage, picking, packing, kitting, and outbound activities.

Strong knowledge of warehouse management processes, inventory control, stock movements, and order fulfillment.

Experience in manpower planning, shift management, productivity monitoring, and operational KPI management.

Familiarity with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, and Microsoft Office applications, particularly Excel.

Experience in managing high-volume warehouse operations and handling high-value or sensitive products would be an advantage.

Good understanding of Indonesian occupational health and safety (K3) regulations, warehouse safety procedures, MHE operations, and 5S standards.

Strong leadership, communication, coordination, and problem-solving skills, with the ability to manage operational challenges effectively.

Ability to work under pressure, manage multiple operational priorities, and ensure timely completion of warehouse activities.

Good command of Bahasa Indonesia and working proficiency in English, both written and spoken.

Willing to work in shifts according to operational requirements.

Willing to be based in Cikarang, West Java.