Warehouse IT Operations & Process Improvement Lead

Sirclo; Tangerang; On-site; IDR 223,200,000 - 334,800,000; Full time

Job summary

A logistics and e-commerce company based in Tangerang, Indonesia is seeking an experienced IT Operations Manager to oversee daily IT operations for warehouse systems. Responsibilities include coordinating with engineering and product teams, leading root cause analyses, and managing initiatives to enhance efficiency. The ideal candidate has at least 5 years of experience in IT operations, possesses strong communication skills, and proven leadership abilities. A Bachelor's degree in IT or a related field is required.

Qualifications

• Minimum 5 years of experience in IT operations or process improvement.
• Experience in logistics, warehouse, or e-commerce environment.
• Ability to guide and motivate team members.

Responsibilities

• Oversee daily IT operations for warehouse systems.
• Coordinate with Engineering and Product teams for new features.
• Lead analysis of recurring system issues with actionable solutions.

Skills

Cross-department collaboration

Strong communication skills

Leadership ability

Detail-oriented

Proactive approach

Education

Bachelor’s degree in Information Technology or Industrial Engineering

Tools

Warehouse Management Systems (WMS)

Enterprise Resource Planning (ERP)

Job description

A logistics and e-commerce company based in Tangerang, Indonesia is seeking an experienced IT Operations Manager to oversee daily IT operations for warehouse systems. Responsibilities include coordinating with engineering and product teams, leading root cause analyses, and managing initiatives to enhance efficiency. The ideal candidate has at least 5 years of experience in IT operations, possesses strong communication skills, and proven leadership abilities. A Bachelor's degree in IT or a related field is required.