Waiter / Waitress

Ulu Artisan; Lombok; On-site; IDR 39,060,000 - 55,800,000; Full time

Job summary

Artisan Bali is seeking friendly dining service staff to welcome guests, take accurate orders using the POS, and deliver meals with prompt service.

You will inform guests about promotions and menu updates, recommend food and beverages, maintain knowledge of ingredients, and uphold cleanliness and organization.

This role emphasizes teamwork, ability to work under pressure, and carrying trays safely, with training to uphold our elevated dining experience.

Qualifications

• Able to communicate in the language used by guests.
• Have a basic knowledge of restaurant service procedures.
• Have basic mathematical skills and be able to operate POS systems.
• Have good communication and interpersonal skills.

Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Inform guests about promotions, menu updates, and provide food & beverage recommendations.
• Maintain good knowledge of menus, ingredients, beverages, and food pairing.
• Take and process guest orders accurately using the POS system.
• Deliver food and beverages promptly while ensuring service quality and guest satisfaction.
• Maintain cleanliness and organization of service areas, side stations, cutlery, and tables.
• Handle billing and payment processes accurately and efficiently.
• Support team members and assist with opening, closing, and other operational duties as assigned.
• Follow company service standards and carry out additional tasks professionally as directed by management.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Stamina/Physical endurance

Basic math

Tools

POS system

Job description

Welcome and serve guests in a friendly and professional manner to ensure a pleasant dining experience.

Inform guests about promotions, menu updates, and provide food & beverage recommendations.

Maintain good knowledge of menus, ingredients, beverages, and food pairing.

Take and process guest orders accurately using the POS system.

Deliver food and beverages promptly while ensuring service quality and guest satisfaction.

Maintain cleanliness and organization of service areas, side stations, cutlery, and tables.

Handle billing and payment processes accurately and efficiently

Support team members and assist with opening, closing, and other operational duties as assigned.

Follow company service standards and carry out additional tasks professionally as directed by management.

Qualifications, Expertise & Requirements:

Able to communicate in the language used by guests.

Have a basic knowledge of restaurant service procedures.

Have basic mathematical skills and be able to operate POS systems.

Have good communication and interpersonal skills.

Able to work under pressure and multitask.

Able to stand for long periods of time (up to 8 hours).

Capable of safely carrying trays of up to ±10 kg.

Nestled in the heart of Bali’s vibrant Bukit peninsula, Artisan is a culinary haven where craftsmanship meets creativity. Since opening in 2022, we’ve been dedicated to delivering an elevated dining experience with a focus on quality, authenticity, and locally-sourced ingredients.

Nestled in the heart of Bali’s vibrant Bukit peninsula, Artisan is a culinary haven where craftsmanship meets creativity. Since opening in 2022, we’ve been dedicated to delivering an elevated dining experience with a focus on quality, authenticity, and locally-sourced ingredients.