Villa Supervisor - Guest Experience Lead (Ubud)

Bali Super Host; Kecamatan Ubud; Presencial; IDR 100.440.000 - 145.080.000; Jornada completa

Descripción de la vacante

Bali Super Host in the Ubud area is seeking a Housekeeping or Room Supervisor with at least two years of experience. Strong English skills, excellent communication, and a professional, proactive mindset are essential.

You will oversee villa cleanliness, supervise field teams, mentor staff, handle guest complaints, and ensure consistently high guest service standards across all villas in the Ubud area.

Formación

• Two years of experience as Housekeeping or Room Supervisor is mandatory.
• Fluent in English (spoken and written).
• Able to work in the Ubud area and Bali region.

Responsabilidades

• Maintain the quality of the villa and high standards of guest service
• Monitor and supervise all teams in the field
• Ensure villas are clean, neat, and ready for guest occupancy
• Handle guest complaints professionally and efficiently
• Provide training and guidance to team members
• Supervise cleanliness and maintain villa assets
• Report all maintenance issues to the Villa Manager

Conocimientos

Excellent communication

Organizational skills

Fluent in English

Proactive initiative

Professional and friendly

Well-groomed and hardworking

Descripción del empleo

Bali Super Host in the Ubud area is seeking a Housekeeping or Room Supervisor with at least two years of experience. Strong English skills, excellent communication, and a professional, proactive mindset are essential.

You will oversee villa cleanliness, supervise field teams, mentor staff, handle guest complaints, and ensure consistently high guest service standards across all villas in the Ubud area.