Villa Operational Manager - Uluwatu Area

Lodgelink Villa Management; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive compensation package.

Growth opportunities within a rapidly-

Dynamic and collaborative work

Job summary

Lodgelink Villa Management in Bali seeks an experienced Villa Manager to oversee day-to-day operations across multiple villa properties. You will lead hospitality staff, ensure guest satisfaction from check-in to check-out, and uphold high standards of service, safety, and maintenance.

The role requires 1+ years in operations or room division, strong leadership and communication skills, and fluency in English and Bahasa Indonesia.

Qualifications

• 1+ years in operations or room division within hospitality.
• Hands-on experience with multi-villa operations and hospitality standards.
• Strong leadership and communication skills.
• Proficiency in English and Bahasa Indonesia.
• Valid driver’s license and local mobility.

Responsibilities

• Direct and manage day-to-day operations across multiple villa properties.
• Supervise, train, and schedule villa staff (housekeeping, maintenance, butler service, and groundskeepers).
• Ensure exceptional guest satisfaction from check-in to check-out.
• Maintain high standards of cleanliness, safety, and operational efficiency across all units.
• Coordinate with third-party vendors and manage routine maintenance and emergencies.

Skills

Team leadership

Guest service

Operations management

English fluency

Bahasa Indonesia

Job description

Key Responsibilities

• Multi-Villa Oversight: Direct and manage day-to-day operations across multiple villa properties.
• Team Leadership: Supervise, train, and schedule villa staff (housekeeping, maintenance, butler service, and groundskeepers).
• Guest Experience: Ensure exceptional guest satisfaction from check-in to check-out, managing special requests and resolving issues promptly.
• Standards & Compliance: Maintain high standards of cleanliness, maintenance, safety, and operational efficiency across all units.
• Vendor & Supply Management: Coordinate with third-party vendors, suppliers, and contractor services for routine maintenance and emergencies.
• Budget & Reporting: Monitor operational budgets, track property expenses, and submit regular operational reports to management.

What We Offer

• Competitive compensation package.
• Growth opportunities within a rapidly expanding management company. Dynamic and collaborative work environment.

Requirements

• Proven experience (1+ years) in Operational or Room Division, Deep, practical understanding of multi-villa operations and hospitality standards in Uuwatu.
• Strong leadership, communication, and problem-solving skills.
• Fluent in English (written and spoken); professional Bahasa Indonesia required.
• Valid driver's license and local mobility across villa locations.