TSP Manager (Marketplace & Live Streaming)

PT LUXFELINE GLOBAL TECHNOLOGY; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Parking membership

Job summary

Luxfeline Global Technology is seeking a highly experienced TSP Manager in Jakarta to lead the marketplace and livestream division for TikTok Shop and Shopee. You will oversee marketplace accounts, manage livestream teams, optimize operations, and drive monthly sales targets.

The role requires strong leadership, analytical thinking, and experience in agency or digital media environments, with cross‑functional coordination across teams to maximise GMV.

Qualifications

• Minimum 2 years experience in e-commerce operations (TikTok Shop / Shopee).
• Mandatory: experience in agency, MCN, TSP, or digital media.
• Strong leadership with cross-functional team management.

Responsibilities

• Lead, develop, and supervise the TSP team (ops, hosts, CS, etc.).
• Oversee daily marketplace operations on TikTok Shop and Shopee.
• Coordinate livestreams with hosts and ensure campaigns meet targets.
• Collaborate with CS, Warehouse, Content, and Marketing to meet GMV goals.
• Prepare regular performance reports for the General Manager.

Skills

Leadership

E-commerce operations

TikTok Shop

Shopee

Analytics

Cross-functional

Communication

Tools

TikTok Seller Center

Shopee Seller Center

Ads Center

Job description

Luxfeline Global Technology
Pluit, North Jakarta (Baywalk Mall)
Full-Time | On-site
Salary: 8.000.000 - 12.000.000 Negotiable (based on experience)

About the Role

Luxfeline Global Technology is seeking a highly experienced TSP Manager to lead our marketplace and live streaming division for TikTok Shop and Shopee.
This role requires strong leadership, analytical capability, and experience in agency or digital media environments, where performance, speed, and coordination across multiple teams are critical.

You will oversee marketplace accounts, manage livestream teams, optimize operations, and ensure monthly sales targets are consistently met.

Key Responsibilities

1. Team Leadership & Performance Management

Lead, develop, and supervise the entire TSP team (operations, hosts, creatives, CS, etc.).

Conduct weekly and monthly performance reviews with structured feedback.

Manage team discipline, resolve internal conflict, and maintain a productive team culture.

Create daily and weekly task lists, project timelines, and clear deliverables.

2. Marketplace & Account Operations

Oversee daily operations on TikTok Shop and Shopee.

Coordinate directly with RMs/AMs from both platforms.

Monitor store metrics (conversion, CTR, GMV, ads performance, seller ratings).

Ensure seamless execution of campaigns, promotions, and product uploads.

3. Live Streaming Management

Coordinate daily briefings with the livestream host team.

Review product performance, campaign requirements, and script/gimmick strategies.

Ensure livestream sessions are aligned with sales targets and brand requirements.

4. Cross-Department Coordination

Work closely with Customer Service, Warehouse, Content, Creative, and KOL/Affiliate teams.

Ensure all departments support marketplace and livestream performance goals.

Communicate updates, changes, and key business priorities across teams.

Manage and deliver monthly GMV targets.

Conduct data analysis and competitive research for pricing, margining, and product strategy.

Plan and optimize ad spend across TikTok & Shopee.

Evaluate product selling prices based on cost structure, market competition, and target margins.

6. Reporting & Internal Coordination

Prepare daily, weekly, and monthly performance reports for the General Manager.

Liaise with brand principals and partners regarding account management and issue resolution.

Make proactive decisions and solve operational or internal challenges.

Skills & Requirements

Minimum 2 years experience in e-commerce operations (TikTok Shop / Shopee).

Mandatory: Experience working in an agency, MCN, TSP, or digital media environment.

Strong proficiency in:

TikTok Seller Center

Shopee Seller Center

Ads Center

Excellent leadership skills with proven experience managing cross-functional teams.

Strong analytical thinking and decision-making abilities.

Capable of handling fast-paced operations and tight deadlines.

Excellent communication and coordination skills.

Familiar with marketplace KPIs, GMV targets, and growth strategies.

Competitive salary (based on experience).

Parking membership (car/motorcycle).

Opportunity to lead a fast-growing livestream & e-commerce division.

Dynamic, collaborative, and high-growth environment.

Advertising, Marketing & Communications Services 51-100 employees

Luxfeline Global Technology was founded in 2025 in Indonesia, with strong operational roots in China. Before our Southeast Asia expansion, our core operations were conducted under 杭州邦盟 (BM Intelligence), a well-established marketing and e-commerce solutions company in Hangzhou known for driving measurable results for international brands.

Recognizing Indonesia as a high-growth market, the founder expanded in 2025 by first partnering with a major local media agency to build market knowledge and networks. After this successful entry phase, Luxfeline Global Technology was established as an independent company merging Chinese operational strength with deep local insight into Indonesia's digital.