Treasures RM Team Lead: Lead & Grow High-Value Clients

DBS Bank Ltd; Samarinda; On-site; IDR 279,000,000 - 502,200,000; Full time

Benefits offered by this job

Competitive salary

Career development

Dynamic work environment

Job summary

DBS Samarinda seeks an experienced Team Lead for Treasures Relationship Management to guide a team of relationship managers, delivering exceptional service and achieving targets.

You will develop strategies to grow the Treasures client base, deepen existing relationships, and coach the team while ensuring compliance and collaboration with cross-functional units in a fast-paced banking environment.

Qualifications

• Experience in a leadership role within banking/financial services.
• Proven track record of motivating a team to achieve objectives.
• Excellent communication and client/stakeholder skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset for Treasures segment.

Responsibilities

• Lead and manage a team of Relationship Managers to deliver service and hit targets.
• Develop strategies to grow the Treasures client base and deepen relationships.
• Coach and mentor team members to build required skills.
• Collaborate with cross-functional teams to enhance the Treasures proposition.
• Monitor performance and implement improvements while ensuring compliance.

Skills

Leadership

Interpersonal communication

Analytical thinking

Customer service orientation

Collaboration

Coaching/mentoring

Regulatory/compliance awareness

Job description

DBS Samarinda seeks an experienced Team Lead for Treasures Relationship Management to guide a team of relationship managers, delivering exceptional service and achieving targets.

You will develop strategies to grow the Treasures client base, deepen existing relationships, and coach the team while ensuring compliance and collaboration with cross-functional units in a fast-paced banking environment.