SNRASSOC, Team Lead, Treasures RM, Consumer Banking Group (Samarinda)

DBS; Samarinda; On-site; IDR 279,000,000 - 502,200,000; Full time

Benefits offered by this job

Competitive salary

Career development

Dynamic work environment

Job summary

DBS Samarinda seeks an experienced Team Lead for Treasures Relationship Management to guide a team of relationship managers, delivering exceptional service and achieving targets.

You will develop strategies to grow the Treasures client base, deepen existing relationships, and coach the team while ensuring compliance and collaboration with cross-functional units in a fast-paced banking environment.

Qualifications

• Experience in a leadership role within banking/financial services.
• Proven track record of motivating a team to achieve objectives.
• Excellent communication and client/stakeholder skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset for Treasures segment.

Responsibilities

• Lead and manage a team of Relationship Managers to deliver service and hit targets.
• Develop strategies to grow the Treasures client base and deepen relationships.
• Coach and mentor team members to build required skills.
• Collaborate with cross-functional teams to enhance the Treasures proposition.
• Monitor performance and implement improvements while ensuring compliance.

Skills

Leadership

Interpersonal communication

Analytical thinking

Customer service orientation

Collaboration

Coaching/mentoring

Regulatory/compliance awareness

Job description

## SNRASSOC, Team Lead, Treasures RM, Consumer Banking Group (Samarinda)Apply: Sales & Client Engagement: Samarinda: Full time: Posted Today: WD88851**Business Function**As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.**Responsibilities*** Lead and manage a team of Relationship Managers to deliver exceptional customer service and achieve business targets* Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients* Provide coaching and mentorship to the team, ensuring they are equipped with the necessary skills and knowledge to excel in their roles* Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience* Monitor team performance, identify areas for improvement, and implement corrective actions as needed* Ensure compliance with all relevant policies, procedures, and regulatory requirements**Requirements*** Has experience in a similar leadership role within the banking or financial services industry* Proven track record of successfully managing and motivating a team to achieve business objectives* Strong interpersonal and communication skills, with the ability to effectively interact with clients and stakeholders at all levels* Analytical and problem-solving skills, with the ability to make data-driven decisions* Excellent customer service orientation and a deep understanding of the Treasures customer segment* Ability to work collaboratively in a fast-paced, dynamic environment**Apply Now**We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.**Location:**Samarinda Branch**Job:**Relationship Management**Schedule:**Regular**Employee Status:**Full time