Training Specialist / BD Inbound Mandarin Speaker

PT.BIGSELLER TECHNOLOGY INDONESIA; Pluit; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT Bigseller Technology Indonesia is seeking a Business Development Inbound / Training Specialist (Mandarin Speaker) to drive customer training and onboarding. The role focuses on delivering product demonstrations, guiding customers, and identifying business opportunities through inbound inquiries.

The ideal candidate will be fluent in Mandarin, comfortable with public speaking, and capable of collaborating across teams to enhance customer satisfaction.

Qualifications

• Minimum D3/S1 in any major.
• Fresh graduates welcome; experience in Training, Customer Service, BD or Sales is a plus.
• Fluent in Mandarin (spoken and written) is mandatory.
• English communication is an advantage.
• Public speaking and presentation skills.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-oriented with a proactive attitude.
• Willing to learn new products and technologies.
• Able to work independently as well as in a team.
• Experience in the e-commerce or SaaS industry is a plus.

Responsibilities

• Conduct product demonstrations and training sessions for customers.
• Provide onboarding and guidance to new customers on using the company's products.
• Handle inbound customer inquiries and identify business opportunities.
• Build and maintain strong relationships with customers.
• Collaborate with internal teams to ensure customer satisfaction.
• Prepare training materials and product presentations.
• Support marketing events, webinars, and customer workshops when required.
• Collect customer feedback and provide recommendations for product improvement.

Skills

Mandarin

Public speaking

Training

Customer service

Business development

Sales

e-commerce/SaaS experience

Education

D3/S1 in any major

Job description

Join PT Bigseller Technology Indonesia as a Business Development Inbound / Training Specialist (Mandarin Speaker)! We are looking for an enthusiastic and customer-oriented professional to provide product training, support business growth, and deliver excellent customer experiences. If you are fluent in Mandarin and enjoy interacting with people, we'd love to have you on our team!
Responsibilities

Conduct product demonstrations and training sessions for customers.

Provide onboarding and guidance to new customers on using the company's products.

Handle inbound customer inquiries and identify business opportunities.

Build and maintain strong relationships with customers.

Collaborate with internal teams to ensure customer satisfaction.

Prepare training materials and product presentations.

Support marketing events, webinars, and customer workshops when required.

Collect customer feedback and provide recommendations for product improvement.

Qualifications

Minimum D3/S1 in any major.

Fresh graduates are welcome to apply (experience in Training, Customer Service, Business Development, or Sales is a plus).

Fluent in Mandarin (spoken and written) is mandatory.

Able to communicate in English is an advantage.

Confident in public speaking and delivering presentations.

Strong communication, interpersonal, and problem-solving skills.

Customer-oriented with a proactive attitude.

Willing to learn new products and technologies.

Able to work independently as well as in a team.

Experience in the e-commerce or SaaS industry is a plus.