Training & Development Lead – Area Manager (Hybrid)

Manulife; Pulau Untung Jawa; Hybrid; IDR 240,000,000 - 420,000,000; Full time

Job summary

Manulife Indonesia is seeking a seasoned Training Manager to design and deliver comprehensive training programs for the agency force. You will lead a team, conduct needs analyses with SMEs, and shape distribution training solutions that align with regulatory and corporate standards.

The role emphasizes hands-on training administration, lecturer development, and ongoing assessment with timely rectification. You will report findings to leadership, ensure compliant practices, and uphold integrity

Qualifications

• University degree required with at least 7 years in training experience.
• Experience leading a team.
• Proficient in training design and implementation cycles.
• Excellent communication and presentation skills.
• Strong interpersonal skills and integrity.
• Financial institution experience in training/learning roles (3+ years).
• Able to work under pressure and deliver customer-focused training.

Responsibilities

• Design and deliver product knowledge and sales training for the agency force.
• Lead team to analyze training needs and improve programs.
• Identify distribution training requirements and solutions with SMEs.
• Provide guidance and stay current with training trends and techniques.
• Lead training administration for marketing staff education.
• Manage selection and training of lecturers to enhance trainer skills.
• Conduct training assessments and implement corrective actions.
• Maintain training records and address violations or risks promptly.
• Support Audit with related tasks and rectify issues per audit.
• Ensure compliance with laws, ethics, and integrity standards.
• Avoid providing false financial notes or information to the company.

Skills

Team leadership

Training design

Presentation skills

Interpersonal skills

Integrity & ethics

Customer service

Pressure handling

Education

University degree

Job description

Manulife Indonesia is seeking a seasoned Training Manager to design and deliver comprehensive training programs for the agency force. You will lead a team, conduct needs analyses with SMEs, and shape distribution training solutions that align with regulatory and corporate standards.

The role emphasizes hands-on training administration, lecturer development, and ongoing assessment with timely rectification. You will report findings to leadership, ensure compliant practices, and uphold integrity