Tour Operations & Logistics Specialist

Tumlare Corporation; Jakarta Selatan; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

Kuoni Tumlare in Jakarta is seeking an Operations Coordinator to manage tours according to SOP, coordinating with Sales Office Operations, hotels, inbound operations and third-party suppliers.

The role requires a Diploma in Tourism or Hospitality, English proficiency, and at least 2 years in MICE. You should be able to work under pressure, be flexible, and have strong problem-solving skills.

Qualifications

• Diploma in Tourism/Hospitality Management or equivalent.
• Ability to work effectively with systems and procedures, attention to detail, problem-solving and a flexible attitude.
• Professional English in oral and written form; second language is a plus.
• At least 2 years of experience in the related field / MICE agency.

Responsibilities

• Plan, prepare and coordinate operations activities within assigned markets for products and services.
• Coordinate with Sales Office Operations, hotel, inbound operations, and third-party suppliers.
• Prepare invoices and credit notes; check purchase orders; manage documents.
• Maintain deadlines and ensure profitability within project requirements.
• Communicate with clients during the sales process and provide after-sales contact.

Skills

Team player

Communication skills

Problem-solving

Can-do attitude

English proficiency

Education

Diploma in Tourism/Hospitality Management

Job description

Kuoni Tumlare in Jakarta is seeking an Operations Coordinator to manage tours according to SOP, coordinating with Sales Office Operations, hotels, inbound operations and third-party suppliers.

The role requires a Diploma in Tourism or Hospitality, English proficiency, and at least 2 years in MICE. You should be able to work under pressure, be flexible, and have strong problem-solving skills.