Territory Sales Manager

Lonza Group Ltd.; Jakarta Pusat; On-site; IDR 300,000,000 - 540,000,000; Full time

Benefits offered by this job

Agile culture

Inclusive workplace

Compensation programs

Job summary

Lonza Group Ltd. in Jakarta, Indonesia, is seeking a Territory Sales Manager to grow Capsule and Health Ingredient (CHI) product sales across the assigned territory.

You will introduce new products, lead internal support, negotiate contracts, and drive annual plan attainment. The role involves visiting customers, resolving issues, providing market feedback, and representing Lonza at trade shows to support marketing and sales efforts.

Qualifications

• Significant B2B sales experience coordinating with Purchasing, Production, R&D, Marketing and Quality.
• Ability to multitask and optimize resources to maximize territory performance.
• Experienced in delivering presentations to external and internal customers.

Responsibilities

• Make prospect/customer visits to solicit orders and commits to contracts.
• Visit customers to resolve complaints and achieve sales objectives with timely reports.
• Provide market feedback on pricing, quality, new product introductions, and sales changes.
• Introduce capsule dosage forms to potential users with support from BD, Marketing and Sales.
• Attend trade shows and conventions to represent Lonza and support Marketing efforts.
• Ensure customer satisfaction and proper branding for the territory.
• Process orders, complaints, and information requests accurately and promptly.

Skills

Sales experience

B2B sales

Presentation skills

Negotiation

Education

Bachelor’s Degree in Business or Life Sciences

Job description

Territory Sales Manager

The actual location of this job is in Jakarta, Indonesia. Role will develop sales of Capsules and Health Ingredient (CHI) products for his/her territory; introduces new products & services to customers; drives and lead internal support to customers; negotiate contracts and ensures payments; meets yearly plan objectives for the assigned territories.

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.
• The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do:

• Make prospect/customer visits to solicit and receive orders, commitments to orders and contracts.
• Visit customers to satisfactorily resolve customer complaints, accomplish targeted sales objectives, and supply written visit reports in a timely and accurate fashion.
• Provide market feedback to management and other key team members about competitive activities, i.e. pricing, quality, new product introductions, sales force changes, etc.
• Introduce capsule dosage forms to potential capsule users through prospect R&D and Marketing groups, with assistance from Business Development, Marketing and Sales.
• Attend trade shows and conventions to represent Lonza and support Marketing efforts.
• Ensures total customer satisfaction and adequate branding for the territory.
• Be responsible for the timely, efficient and accurate processing of customer capsule orders, complaints and requests for information.

What we are looking for:

• Bachelor’s Degree in Business, Life Sciences or technical discipline required.
• Significant sales experience (business-to-business sales strongly preferred) to include contacts with Purchasing, Production, R&D, Marketing and Quality.
• Ability to multi-task and manage resources to maximize territory performance.
• Experienced making presentations with both external and internal customers.
• Capable of making on the spot sales decisions through negotiations with customers that can have a major impact on the CHI business.
• Experience to manage the team selling approach serving as the leader among the Account Solutions Representatives and the Field Service Engineers in support of all territory accounts.
• ability to travel to accounts/sales meetings domestically (50%); occasional international travel may be required.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.