Tender Support Manager

Zinit; Jakarta Selatan; On-site; IDR 500,000,000 - 900,000,000; Full time

Job summary

ZINIT in Jakarta is seeking a Tender Support Manager to bridge customers, suppliers, and ZINIT’s sourcing platform. The role focuses on building supplier relationships, growing participation in RFPs, and delivering measurable bidding outcomes for enterprise clients.

You will engage suppliers, explain tender value, and drive competitive bids while expanding coverage across markets. Fluency in Indonesian and English, and office-based work in Jakarta are expected.

Qualifications

• Experience in B2B sales, business development, account management or supplier relationship management.

Responsibilities

• Build and maintain trusted supplier relationships across industries and categories.
• Understand supplier capabilities, products, pricing and business goals.
• Help suppliers discover new business opportunities, navigate tenders and improve their chances of winning enterprise contracts.
• Create a positive supplier experience that supports long-term engagement with ZINIT.
• Grow supplier participation for customer RFPs and sourcing events.
• Explain the value of ZINIT tenders and encourage suppliers to join competitive bidding.
• Expand supplier coverage across categories and markets, building a high-quality supplier ecosystem.
• Coordinate supplier participation through the full RFP lifecycle.
• Ensure suppliers submit complete, competitive proposals on time.
• Follow up actively to maximise participation and response rates.
• Understand supplier concerns and remove blockers during bidding.
• Ensure each tender receives qualified supplier offers and strong competition.
• Create business impact: Analyze tender results, supplier performance, market pricing and category dynamics.
• Identify ways to improve supplier engagement and tender outcomes.
• Share market insights with Sales, Customer Success and Product.
• Help build scalable supplier engagement processes as ZINIT grows.

Skills

Relationship building

Negotiation

Commercial communication

Data analytics

Process improvement

Fluent Indonesian-English

Job description

ZINIT is building an AI-native B2B procurement SaaS platform that helps enterprise companies discover suppliers, run competitive tenders and unlock measurable savings in days, not months. We are already in the market, working with enterprise customers and expanding across Indonesia, India, the US and beyond.

We are looking for a Tender Support Manager in Jakarta: a relationship-driven professional who can build strong supplier partnerships, help vendors win more business and create better sourcing outcomes for enterprise customers.

This is not a traditional procurement role. It is for someone that enjoys building relationships, influencing people, driving engagement and creating commercial results. You will be the bridge between customers, suppliers and ZINIT's sourcing platform.

Your mission

Help suppliers succeed on ZINIT while creating stronger competition and better outcomes for enterprise customers.

What you will do

Build supplier relationships

Build and maintain trusted relationships with suppliers across industries and categories.

Understand supplier capabilities, products, pricing and business goals.

Help suppliers discover new business opportunities, navigate tenders and improve their chances of winning enterprise contracts.

Create a positive supplier experience that supports long-term engagement with ZINIT.

Grow supplier participation

Find, engage and activate relevant suppliers for customer RFPs and sourcing events.

Use consultative sales skills to explain the value of ZINIT tenders and encourage suppliers to join competitive bidding.

Expand supplier coverage across categories and markets, building a high-quality supplier ecosystem.

Coordinate supplier participation throughout the full RFP lifecycle.

Ensure suppliers submit complete, competitive proposals on time.

Follow up actively to maximise participation and response rates.

Understand supplier concerns and remove blockers during bidding.

Ensure each tender receives qualified supplier offers and strong competition.

Create business impact

Analyse tender results, supplier performance, market pricing and category dynamics.

Identify ways to improve supplier engagement and tender outcomes.

Share market insights with Sales, Customer Success and Product.

Help build scalable supplier engagement processes as ZINIT grows.

What we are looking for

Experience in B2B sales, business development, account management or supplier relationship management.

Strong relationship-building, negotiation and commercial communication skills.

Confidence communicating with business owners, suppliers and decision-makers.

Ability to influence and engage external partners without direct authority.

Ability to understand customer and supplier needs and manage multiple priorities and follow-ups.

Curiosity about markets, industries and how businesses operate.

An analytical mindset and confidence working with data and performance metrics.

A proactive approach to improving processes, with comfort using digital platforms and AI tools.

Fluent Indonesian and English.

Ability to work from the office in the office in Jakarta, five days a week.

Experience managing supplier, vendor or partner relationships.

Experience in SaaS, marketplaces or digital ecosystems.

Experience working with distributors, manufacturers, service providers or enterprise customers.

Experience in procurement, sourcing, tenders or supply chain.

In your first 3-6 months

Build strong supplier relationships across key categories and become a trusted partner for suppliers participating in ZINIT tenders.

Increase supplier engagement and bidding activity, ensuring customer RFPs receive competitive responses.

Improve supplier participation quality and tender success rates.

Develop a deeper understanding of supplier markets and category dynamics.

Contribute to ZINIT's Supplier Success and Tender Support playbooks.

How success is measured

Your Monthly Performance Score (MPS) reflects the quality and effectiveness of supplier engagement: supplier activation and participation, fewer sourcing events with no responses, multiple qualified bids, execution speed, effective follow-up and competitive offers that improve customer outcomes.

What you will get

The opportunity to work with an international AI SaaS company and directly influence how modern procurement works.

Close collaboration with enterprise customers, suppliers, Sales, Customer Success and ZINIT leadership.

Significant ownership from day one and recognition for strong execution.

Professional growth in SaaS, AI, sales and procurement technology.

The opportunity to build a global supplier ecosystem and shape a rapidly scaling international business.

Our operating values are Speed. Clarity. Ownership. Results. We move fast, improve constantly and care about results, not activity.

ZINIT is rebuilding how companies buy and how suppliers win business. If you enjoy building relationships, creating opportunities and making complex processes work better, we want to meet you.