Teleseles Executive

PT Asta Bumi Cipta; Jakarta Selatan; On-site; IDR 100,000,000 - 160,000,000; Full time

Job summary

PT Asta Bumi Cipta is seeking a proactive telesales professional in Jakarta to drive conversion through effective lead follow-up via WhatsApp, email and digital channels, guiding customers through the signup and SME report process.

You will understand customer needs, explain product benefits, and resolve usage obstacles while maintaining accurate CRM records and generating regular performance reports.

Qualifications

• Bachelor's degree in any field; reputable university preferred.
• Telesales experience with clear sales targets.
• Experience using CRM systems and WhatsApp Business.
• Experience in MSMEs, financing institutions, banking, or related industries preferred.
• Strong communication, persuasion, negotiation, and objection handling.
• Target-driven, proactive, and consistent in following up leads.
• Data management in Microsoft Excel (VLOOKUP, PivotTables, formulas).
• Able to manage multiple leads and maintain accurate interaction histories.

Responsibilities

• Proactively handle and follow up on leads via WhatsApp, email, and digital channels
• Guide users through the pipeline from sign-up to SME report
• Explain product benefits and assist customers in overcoming usage obstacles
• Handle inquiries and objections to increase conversion rates
• Conduct personalized follow-ups based on status and history
• Offer relevant promotions to encourage progression
• Update customer data, lead status, and communication history in CRM
• Monitor lead progress and prioritize follow-ups by conversion potential
• Prepare daily and weekly performance reports on follow-ups and conversions
• Coordinate with internal teams to resolve customer issues

Skills

CRM proficiency

WhatsApp Business

Persuasion

Negotiation

Data management (Excel)

Lead follow-up

Education

Bachelor's degree

Tools

CRM systems

WhatsApp Business

Job description

Key Responsibilities

• Proactively handle and follow up on leads via WhatsApp, email, and digital channels
• Guide users seamlessly through the pipeline Sign Up Draft SME Report
• Understand customer needs and challenges, explain product benefits, and assist customers in overcoming obstacles throughout the usage process.
• Handle customer inquiries and objections persuasively to increase conversion rates.
• Conduct personalized follow-ups based on customer status, progress, and interaction history.
• Offer relevant promotions or vouchers to encourage customers to proceed with the process.
• Accurately update customer data, lead status, communication history, and follow-up activities in the CRM system.
• Monitor lead progress and prioritize follow-up activities based on conversion potential.
• Prepare daily and weekly performance reports covering follow-up activities, customer responses, and conversion achievements.
• Coordinate with internal teams to ensure customer issues are followed up on and resolved.

Qualifications

• Minimum Bachelor's degree (S1) in any major, preferably from a reputable university or in a relevant field of study.
• Experience in telesales with specific sales targets.
• Experience using CRM systems and/or WhatsApp Business.
• Experience in MSMEs, financing institutions, banking, or related industries is preferred.
• Strong communication, persuasion, negotiation, and customer objection-handling skills.
• Target-oriented, proactive, and consistent in following up with leads to drive conversion.
• Ability to understand customer needs, identify challenges, and provide appropriate solutions.
• Detail-oriented and experienced in managing data using Microsoft Office, particularly Microsoft Excel, including VLOOKUP, HLOOKUP, PivotTables, and other data-processing formulas.
• Ability to manage multiple leads, prioritize follow-ups, and maintain accurate customer data and interaction histories.
• Strong problem-solving skills, discipline, and a sense of responsibility for achieving work targets.
• Available to join as soon as possible.

Hirer responsiveness Salary match Number of applicants

OUR GOAL is to be YOUR SOLUTION, following the Company long-term vision as the Most Trusted Corporate Supplier in Indonesia. PT Asta Bumi Cipta is the jack of all trades; your one-stop solution for all your procurement needs.

Asta was established in February 2016. It was conceived by the founders while working as engineers for a leading Company in energy sectors. the hustle and bustle within procurement of goods and services in energy sector, creates idea and opportunity for Asta being the intermediary between supply and demand.

Not just a regular dealer or intermediary motto that keeps Asta to make a stand, even grows during the market turmoil. Mutual growth spirit with our customers and vendors enable us to adapt and overcome any difficult situation.

Asta's dream is to be the biggest Corporate Supplier in the nation, serving various kind of industries. We believe we are already on our track and we will continue our effort to be the biggest.

OUR GOAL is to be YOUR SOLUTION, following the Company long-term vision as the Most Trusted Corporate Supplier in Indonesia. PT Asta Bumi Cipta is the jack of all trades; your one-stop solution for all your procurement needs.

Asta was established in February 2016. It was conceived by the founders while working as engineers for a leading Company in energy sectors. the hustle and bustle within procurement of goods and services in energy sector, creates idea and opportunity for Asta being the intermediary between supply and demand.

Not just a regular dealer or intermediary motto that keeps Asta to make a stand, even grows during the market turmoil. Mutual growth spirit with our customers and vendors enable us to adapt and overcome any difficult situation.

Asta's dream is to be the biggest Corporate Supplier in the nation, serving various kind of industries. We believe we are already on our track and we will continue our effort to be the biggest.

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