Technical Service Engineer (Dispenser System)

Sika; Cileungsi; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Sika in Indonesia is seeking a Technical Service Engineer (Dispenser System) to ensure smooth operation of admixture dispenser systems. You will supervise teams, coordinate with departments, and provide daily support to customers, sales, and operations, resolving issues and maintaining equipment uptime.

Requirements include a relevant engineering degree and at least 2 years’ experience with concrete batching or dosing systems; strong English communication and willingness to travel are essential.

Qualifications

• Bachelor's degree in Civil, Electrical, or Mechanical Engineering.
• At least 2 years' experience with concrete batching plants or dosing systems.
• Experience supervising teams and ensuring customer satisfaction.
• Good English communication.

Responsibilities

• Supervise teams to meet specs for admixture dispensers.
• Coordinate with departments to ensure timely product delivery and customer satisfaction.
• Provide daily support to customers, sales, and operations for equipment systems.
• Respond to inquiries, analyze issues, and restore operations promptly.

Skills

English communication

Education

Bachelor’s degree in Civil Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Mechanical Engineering

Job description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Job Description

As a Technical Service Engineer (Dispenser System), you will be responsible for ensuring smooth and efficient operations related to our admixture dispenser systems. Your key responsibilities include:

• Supervising the team to meet job order specifications, standards, and procedures for admixture dispensers.
• Coordinating effectively with relevant departments to ensure timely product delivery, enhancing operational efficiency and customer satisfaction.
• Supervise the team to meet job order specifications, standards, and procedures for admixture dispensers.
• Provide daily support for customers, sales teams, and operation team regarding equipment systems, including responding to inquiries, analyzing issues, and restoring equipment operations promptly.
• Coordinate with relevant departments to ensure timely product delivery, operational efficiency, and customer satisfaction.

Qualifications

Job Requirements:

• Bachelor’s degree (S1) in Civil Engineering, Electrical Engineering, Mechanical Engineering.
• Minimum of 2 years experience with concrete batching plants, dosing system, pumps, automation system or construction chemicals will be an advantage
• Proven ability to supervise and monitor teams to deliver exceptional customer satisfaction in admixture dispenser operations and product delivery.
• Good communication skills and working proficiency in English
• Valid SIM A driving license.
• Willingness to travel is necessary to meet job responsibilities and organizational needs.

Additional Information

Trust is the most important thing for us. We trust in the capabilities of all our Sika team members and reward them with above average freedom and empowerment – every day

The chance to bring new ideas, interesting areas for development, and taking responsibility early on are some of the key factors that drive Sika's pioneering spirit

Sika is a great employer - especially for people who are interested in communicating across cultures. To find out more about what it's like to work for Sika you can find out more about us here https://www.sika.com/en/career/why-work-at-sika.html.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.