Technical Consultant

White Glove Hiring; Jakarta Pusat; On-site; IDR 133,920,000 - 279,000,000; Part time

Benefits offered by this job

Competitive salary

Supportive teammates

Health insurance

Social Security

Self-development

Flexible hours

Learn new technology

Job summary

PT Midas Daya Teknologi mencari profesional IT untuk peran dukungan aplikasi L2/L3 di lingkungan perbankan. Anda akan memantau kinerja sistem, mendiagnosis insiden, dan bekerja sama dengan tim pengembang untuk penyelesaian akar masalah serta menjaga kesiapan deployment aplikasi berbasis Java.

Posisi ini bersifat on-site di Jakarta dengan peluang join segera. Pengalaman 3–5 tahun di bidang Application/Production Support dan proyek perbankan menjadi nilai tambah utama.

Qualifications

• 3–5 tahun pengalaman di Application Support / Production Support / Technical Consultant.
• Pengalaman pada proyek perbankan bersifat wajib.
• Pengalaman kuat di PL/SQL.
• Pengetahuan Java yang baik.
• Terbiasa memecahkan masalah produksi/aplikasi.

Responsibilities

• Memberikan dukungan tingkat L2/L3 untuk aplikasi perbankan.
• Memantau kesehatan aplikasi, kinerja sistem, dan proses operasional harian.
• Mendiagnosis insiden, melakukan root cause analysis, dan menyelesaikannya.
• Menganalisis log aplikasi, query database, dan perilaku sistem untuk identifikasi masalah.
• Menjalankan query PL/SQL untuk investigasi, validasi data, dan troubleshooting.
• Menangani isu terkait aplikasi berbasis Java dan berkoordinasi dengan tim pengembang.
• Dukungan deployment, pemeliharaan, dan aktivitas release aplikasi.
• Melakukan monitoring sistem harian agar aplikasi tetap tersedia.
• Menjaga dokumentasi insiden dan prosedur resolusi.
• Bekerja sama dengan tim proyek dan user bisnis untuk memahami masalah aplikasi.

Skills

PL/SQL

Java

Troubleshooting

Incident management

Education

Sarjana (S1)

Tools

Oracle FLEXCUBE

Job description

DESKRIPSI PEKERJAAN

• Provide L2/L3 application support for banking applications.

• Monitor application health, system performance, and daily operational processes.

• Troubleshoot application incidents and perform root cause analysis.

• Analyze application logs, database queries, and system behavior to identify and resolve issues.

• Develop and execute PL/SQL queries for investigation, data validation, and troubleshooting.

• Troubleshoot issues related to Java-based applications.

• Handle production incidents and coordinate with development/technical teams for issue resolution.

• Support application deployment, maintenance, and release activities.

• Perform daily system monitoring and ensure applications are available and functioning properly.

• Maintain incident records, technical documentation, and resolution procedures.

• Coordinate with project teams and business users to understand and resolve application issues.

KUALIFIKASI MINIMUM

• 3–5 years of experience in Application Support / Production Support / Technical Consultant roles.

• Experience in banking projects is mandatory.

• Strong PL/SQL skills.

• Good Java knowledge.

• Experienced in troubleshooting production/application issues.

• Understanding of database and application architecture.

• Experience with incident management and root cause analysis.

• Willing to work on-site in Jakarta.

• Immediate joiner / maximum 1-month notice period preferred.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: IT and Software
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Contractual
• *LOKASI**: Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Information Technology / IT
• *SITUS PERUSAHAAN**: https://www.midasteknologi.com/
• *JUMLAH LOWONGAN**: 4 posisi

TENTANG PERUSAHAAN

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing.

If you are passionate, fun and live for breakthrough ideas, consider joining our team.

• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology