Technical Account Manager

Elitery Global Technology LLC; Jakarta Pusat; Hybrid; IDR 300,000,000 - 540,000,000; Full time

Job summary

Elitery is seeking a Project Manager to lead strategic customer projects, ensuring on-time delivery and aligned scope. The role involves managing budgets, coordinating a technical team, and maintaining strong stakeholder communications across project and operational needs.

Hybrid work environment offered; strong communication and cloud/infra experience are valued. Relevant certifications are a plus.

Qualifications

• Bachelor's degree (S1) required.
• Strong communication, interpersonal skills and problem-solving abilities.
• Experience in Cloud Computing, On-Premise Infrastructure, Data Centers, and Networks.
• Certification in Cloud Computing is an added value.

Responsibilities

• Execute project management (Timeline, Cost, & Deliverables) for Strategic Customer projects.
• Maintain relationships with the Strategic Customer related to project and operation needs.
• Control the budget for resources used by the Strategic Customer for projects and operations.
• Lead the Technical Team in delivering project needs to the Strategic Customer.
• Be responsible for operations at the Strategic Customer.
• Proactively communicate with stakeholders at the Strategic Customer and internally.
• Lead meetings for project and operation needs at the Strategic Customer.
• Maintain the scope in accordance with contracts at the Strategic Customer.
• Prepare project documentation for project needs at the Strategic Customer.
• Prepare operation documentation for the Strategic Customer.

Skills

Strong communication

Interpersonal skills

Problem-solving

Education

Bachelor's degree

Job description

Founded in 2011, PT Data Sinergitama Jaya, Tbk (now known as “Elitery”) is an IT-managed service company specializing in cloud and cybersecurity services. With a strong corporate reputation, Elitery is trusted by leading global cloud service providers, including Google Cloud, as a go-to-market partner in Indonesia.

Why Join Us?

Elitery is an exceptional place to work, offering the flexibility of a hybrid work environment. We foster a collaborative and innovative culture, alongside competitive benefits and more. The company places a strong emphasis on career development, ensuring employees have opportunities for growth. Elitery also adheres to global standards like ISO 9001 and ISO 27001, with a focus on credibility, competency, a commitment to quality, continuous improvement, and customer focus.

Qualifications:

• Minimum Bachelor's degree (S1).
• Strong communication skills, interpersonal skills, and problem-solving abilities.
• Experience in technical areas such as Cloud Computing, On-Premise Infrastructure, Data Centers, and Networks.
• Certification in Cloud Computing is an additional value.

Scope of Work:

• Execute project management (Timeline, Cost, & Deliverables) for the project needs at the Strategic Customer.
• Maintain relationships with the Strategic Customer related to project and operation needs.
• Control the budget for resources used by the Strategic Customer for both project and operation.
• Lead the Technical Team in delivering project needs to the Strategic Customer.
• Be responsible for operations at the Strategic Customer.
• Proactively communicate with stakeholders at the Strategic Customer and internally.
• Lead meetings for project and operation needs at the Strategic Customer.
• Maintain the scope in accordance with the contracts at the Strategic Customer.
• Prepare project documentation for project needs at the Strategic Customer.
• Prepare operation documentation for the Strategic Customer.