Key Account Manager

MatchaTalent; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

MatchaTalent is recruiting a Senior Key Account Manager for Jakarta Selatan, Indonesia, to drive growth in the transportation and logistics ICT sector. You will own strategic accounts, engage senior executives, and lead end-to-end sales cycles from opportunity creation to contract closure.

You will collaborate with internal solution teams and channel partners to deliver comprehensive ICT solutions, manage pipelines, and ensure customer success.

Qualifications

• 7+ years of experience in Sales, Key Account Management, or Enterprise Business Development within ICT.
• Proven experience managing enterprise accounts in transportation, logistics, public sector, or related industries.
• Fluent in English, with strong communication and stakeholder management skills.

Responsibilities

• Develop and execute strategic account plans to achieve revenue and market share targets.
• Build relationships with executive stakeholders and decision-makers in transportation and logistics sectors.
• Manage end-to-end enterprise sales cycles including opportunity development, negotiations, contracts, and post-sales management.
• Collaborate with internal solution, product, and delivery teams to craft ICT solutions addressing customer needs.
• Coordinate with channel partners to expand market coverage and deliver complex enterprise projects.
• Monitor customer satisfaction and risks to ensure long-term partnerships.

Skills

Account management

Sales leadership

Strategic planning

Negotiation

Relationship management

Education

Bachelor's degree in Telecommunications Engineering

Job description

This role requires the candidate to work in Jakarta Selatan, Indonesia.

Client Overview

Our client is a globally recognized technology company specializing in Information and Communication Technology (ICT) solutions, providing advanced digital infrastructure, enterprise technology, cloud services, connectivity, and intelligent business solutions for organizations across both public and private sectors. With operations spanning numerous countries, the company has built a strong reputation for delivering large-scale digital transformation projects, supported by continuous investment in innovation, research, and emerging technologies. In Indonesia, the organization works closely with enterprise customers across multiple industries, including transportation, manufacturing, finance, energy, telecommunications, and government institutions. Through its enterprise business division, the company delivers integrated technology solutions that help organizations modernize operations, improve efficiency, strengthen connectivity, and accelerate long-term digital transformation initiatives.

Job Role

The Key Account Manager (Transportation Sector) is responsible for driving business growth by developing and managing strategic enterprise accounts within Indonesia's transportation, logistics, and related industries. This role focuses on building long-term relationships with key decision-makers, identifying new business opportunities, and delivering comprehensive ICT solutions that support customers' digital transformation initiatives. Working closely with internal solution teams, delivery organizations, and channel partners, the successful candidate will own the complete sales lifecycle—from account planning and opportunity development to contract negotiation, project coordination, and post-sales relationship management while ensuring sustainable revenue growth and customer satisfaction.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales revenue, collection, and market share targets across assigned enterprise accounts.
• Build and maintain strong relationships with executive-level stakeholders, decision-makers, and key influencers within transportation, logistics, and related industries.
• Manage the complete enterprise sales cycle, including opportunity identification, customer engagement, solution presentation, commercial negotiation, contract management, and project follow-up.
• Collaborate with internal technical, solution, product, and delivery teams to develop competitive ICT solutions that address customer business requirements.
• Coordinate with channel partners and ecosystem partners to expand market coverage and successfully deliver complex enterprise projects.
• Identify new business opportunities across enterprise networking, cloud infrastructure, data center, storage, optical, wireless, and digital transformation solutions.
• Monitor customer satisfaction, project execution, and commercial risks to ensure successful delivery and long-term business partnerships.
• Prepare sales forecasts, account development strategies, pipeline reports, and executive presentations to support business planning and decision-making.

Candidate Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Technology, Informatics Engineering, or a related discipline.
• Minimum 7 years of experience in Sales, Key Account Management, or Enterprise Business Development within the ICT industry.
• Proven experience managing enterprise accounts within the transportation, logistics, public sector, or related industries.
• Strong track record of managing end-to-end enterprise sales projects, including bidding processes, commercial negotiations, contract execution, and customer relationship management.
• Solid knowledge of enterprise ICT solutions, including networking, data center infrastructure, cloud computing, storage, optical transmission, and wireless technologies.
• Experience working with large enterprise customers, government organizations, or public infrastructure projects is highly preferred.
• Strong business development, negotiation, presentation, stakeholder management, and strategic account planning capabilities.
• Excellent analytical, communication, and relationship-building skills with the ability to engage senior executives and cross-functional stakeholders.
• Results-oriented, customer-focused, adaptable, and capable of managing multiple strategic opportunities simultaneously.
• Professional fluency in spoken and written English.

Job Code: #803