Account Manager IT

PT Widya Solusi Utama; Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

PT Widya Solusi Utama is seeking a dynamic Account Manager (IT) to be the primary liaison for a growing client portfolio. You will translate business needs into technology strategies and collaborate with our technical teams to deliver value-driven IT solutions.

The ideal candidate has 2–3 years in B2B IT sales or account management, strong communication and negotiation skills, and proficiency with CRM systems. Indonesian fluency is required; English is a plus.

Qualifications

• Minimum 2–3 years in account management, B2B IT sales, or IT consulting.
• Solid IT landscape knowledge including cloud, software, cybersecurity, and enterprise solutions.
• Ability to translate complex technical requirements into business language for executives.
• Experience using CRM systems to manage sales pipelines and client data.

Responsibilities

• Serve as the primary contact for the client portfolio and maintain strong relationships.
• Collaborate with internal technical teams to develop strategies, proposals, and IT solution recommendations.
• Identify and execute up-selling and cross-selling opportunities to achieve revenue targets.
• Lead business presentations, develop commercial proposals, and negotiate contracts including SLA and pricing terms.
• Monitor project progress with the Project Manager to ensure on-time, on-budget delivery.
• Report sales pipeline and map clients' future technology needs to management.

Skills

CRM proficiency

Communication skills

Presentation skills

Negotiation skills

Client management

B2B sales

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Zoho

Job description

PT Widya Solusi Utama is seeking a dynamic, communicative, and target-oriented Account Manager (IT) who will serve as the company's primary point of contact, bridging client business needs with innovative technology solutions. You will be responsible for building long-term strategic relationships, identifying business growth opportunities, and collaborating with the technical team to ensure every IT solution delivered provides optimal business value to clients.

Key responsibilities

• Serve as the primary point of contact for PT Widya Solusi Utama's client portfolio, maintaining strong relationships and ensuring sustained client satisfaction and loyalty
• Collaborate with internal technical teams and solution architects to develop strategies, proposals, and IT solution recommendations suited to client business challenges
• Identify and execute up-selling and cross-selling opportunities from the company's IT services to achieve or exceed annual revenue targets
• Lead business presentations, develop commercial proposals, and negotiate cooperation contracts including SLA and pricing terms
• Monitor project implementation progress with the Project Manager to ensure technology solutions are delivered on time, within budget, and according to client expectations
• Conduct periodic account performance evaluations, map clients' future technology needs, and report sales pipeline projections regularly to PT Widya Solusi Utama management

About you

• Minimum S1 degree, preferably in Information Systems, Information Technology Engineering, Business Management, or related field
• Minimum 2-3 years of work experience as an Account Manager, B2B Sales, or IT Consultant in IT Consulting, System Integrator (SI), Software House, or Managed Services industries
• Solid foundational knowledge of information technology landscape including cloud computing, software development, cybersecurity, IT infrastructure, or other enterprise solutions
• Exceptional communication, presentation, and negotiation skills with ability to translate complex technical requirements into business language for C-Level/Executive audiences
• Proficient in operating CRM systems such as Salesforce, HubSpot, Zoho, or similar for sales pipeline and client data management
• Fluent in Indonesian with good English language capability (spoken and written) for business correspondence
• Solution-oriented and customer-centric with strong self-motivation to achieve company sales targets
• Able to work flexibly, independently, and collaboratively across cross-functional teams (sales, marketing, and technical)

About us

PT Widya Solusi Utama is an IT consulting company providing innovative technology solutions to bridge client business needs with advanced IT capabilities.