TAP Manager (TikTok Affiliate Program)

PT LUXFELINE GLOBAL TECHNOLOGY; Jakarta Utara; Sur place; IDR 360 000 000 - 600 000 000; Plein temps

Résumé du poste

PT LUXFELINE GLOBAL TECHNOLOGY is seeking an experienced TAP Manager to lead our TikTok Affiliate Program division. You will drive business strategy, oversee a small team including two Team Leaders and a Data Engineer, and develop operational systems to optimize performance.

You will build KPI dashboards, GMV forecasting templates, and budget monitoring tools, while ensuring campaigns are executed efficiently, reported clearly, and aligned with divisional goals.

Qualifications

• Bachelor's degree in any field.
• Minimum 3 years of experience in TikTok Shop Affiliate, MCN, KOL Agency, or Live Commerce.
• Minimum 1 year of supervisory or managerial experience, leading teams of at least 10 people.
• Strong understanding of TikTok Shop Partner Center and Seller Center, including Matchmaking, Target Collaboration Links, and GMV analysis.
• Advanced proficiency in Google Sheets or Microsoft Excel, including formulas, Pivot Tables, and dashboards.
• Fluent in Bahasa Indonesia and English, both written and spoken.

Responsabilités

• Lead two Team Leaders/Supervisors and one Data Engineer.
• Set monthly team targets aligned with divisional objectives.
• Conduct regular performance reviews, coaching, and team development.
• Coordinate recruitment needs with HR and support employee retention.
• Develop SOPs, KPI frameworks, dashboards, GMV forecasting templates, and budget monitoring tools.
• Oversee end-to-end affiliate campaigns for brand clients and report results.
• Lead client presentations, pitches, and negotiations to secure new business.

Connaissances

Leadership

Analytical thinking

Communication

Presentation

Fluency in Bahasa Indonesia & English

Formation

Bachelor's degree

Outils

Looker Studio

Kalodata

FastMoss

Google Sheets

Microsoft Excel

Description du poste

We are looking for an experienced and strategic TAP Manager to lead our TikTok Affiliate Program (TAP) division. This role is responsible for developing business strategies, managing team performance, building operational systems, overseeing affiliate campaigns, and driving new business opportunities.

The ideal candidate should have strong leadership and business development capabilities, a solid understanding of the TikTok Shop ecosystem, and the ability to translate data into actionable business strategies.

Key Responsibilities

Lead and manage two Team Leaders/Supervisors and one Data Engineer.

Set monthly team targets aligned with overall divisional objectives.

Conduct regular performance reviews, coaching, and team development.

Support employee retention and coordinate recruitment needs with the HR team.

2. Operational Systems & Performance Management

Develop and implement SOPs, KPI frameworks, and incentive schemes across the division.

Build and maintain performance dashboards, KPI trackers, GMV forecasting templates, and budget monitoring tools.

Ensure all operational systems are properly documented, monitored, and continuously improved based on data.

3. Affiliate Campaign Management

Oversee end-to-end affiliate campaigns for brand clients, from planning and execution to final reporting.

Develop GMV forecasts and campaign performance projections.

Act as the primary escalation point for client-related issues.

Conduct post-campaign evaluations and identify opportunities for improvement.

4. Business Development & Client Relations

Identify and approach potential brand clients to generate new business opportunities.

Lead client presentations, pitching sessions, commercial proposals, and negotiations.

Develop and maintain strong relationships with existing clients to support long-term partnerships and contract renewals.

5. Business Strategy & TikTok Shop Ecosystem

Develop quarterly and annual business plans, divisional targets, and performance reports for the directors.

Manage divisional operational budgets and resource allocation.

Maintain relationships with TikTok Shop representatives and participate in relevant programs, including Matchmaking.

Ensure all divisional activities comply with TikTok Shop policies and platform regulations.

Requirements

Bachelor's degree in any field.

Minimum 3 years of experience in TikTok Shop Affiliate, MCN, KOL Agency, or Live Commerce.

Minimum 1 year of supervisory or managerial experience, with a proven track record of leading teams of at least 10 people.

Strong understanding of TikTok Shop Partner Center and Seller Center, including Matchmaking, Target Collaboration Links, and GMV performance analysis.

Advanced proficiency in Google Sheets or Microsoft Excel, including advanced formulas, Pivot Tables, and dashboard creation.

Strong leadership, analytical, communication, and presentation skills.

Fluent in Bahasa Indonesia and English, both written and spoken.

Preferred Qualifications

Proven experience in acquiring new brand clients through pitching and business development.

Understanding of branding and digital marketing beyond affiliate marketing.

Familiarity with analytics tools such as Kalodata or FastMoss.

Experience in GMV forecasting and revenue projection.

Familiarity with Looker Studio or other data visualization tools.

Experience managing creator networks or affiliate rosters under an MCN model.

Luxfeline Global Technology was founded in 2025 in Indonesia, with strong operational roots in China. Before our Southeast Asia expansion, our core operations were conducted under 杭州邦盟 (BM Intelligence), a well-established marketing and e-commerce solutions company in Hangzhou known for driving measurable results for international brands.

Recognizing Indonesia as a high-growth market, the founder expanded in 2025 by first partnering with a major local media agency to build market knowledge and networks. After this successful entry phase, Luxfeline Global Technology was established as an independent company merging Chinese operational strength with deep local insight into Indonesia's digital.