System Development Support Consultant

PT ABeam Consulting Indonesia; Jakarta Pusat; On-site; IDR 89,280,000 - 200,880,000; Full time

Job summary

PT ABeam Consulting Indonesia is seeking a system support professional to provide technical assistance across development, testing, and deployment. You will work with developers to debug and optimize applications, maintain comprehensive system documentation, and help set up development and production environments using low-code and cloud-based platforms.

Ideal candidates have 1–3 years of experience in the field, strong SDLC knowledge, and proficiency with Java, Python, Bash, PowerShell, and

Qualifications

• 1–3 years of experience in system support, application support, or development operations.
• Strong understanding of SDLC and waterfall methodologies.
• Hands-on experience with programming/script languages (Java, Python, Bash, PowerShell) and SQL.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Ability to communicate technical concepts to non-technical stakeholders.
• Entrepreneurial mindset with proactive experimentation, problem-solving, and continuous improvement.
• Experience in technology consulting and/or IT system integration is preferred.
• Proficient in English, both written and spoken.

Responsibilities

• Provide technical support for in-house and third-party systems during development, testing, and deployment phases.
• Collaborate with developers to troubleshoot, debug, and optimize applications before release.
• Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.
• Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.
• Monitor system performance and proactively identify potential issues using monitoring tools.
• Coordinate with QA teams to ensure smooth integration of new features and patches.
• Support version control and release management processes using Git and automated deployment tools.

Skills

SDLC knowledge

Communication

Problem solving

Tools

Java

Python

Bash

PowerShell

SQL

Git

AWS

Azure

GCP

CI/CD

Job description

Responsibilities

• Provide technical support for in-house and third-party systems during development, testing, and deployment phases.
• Collaborate with developers to troubleshoot, debug, and optimize applications before release.
• Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.
• Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.
• Monitor system performance and proactively identify potential issues using monitoring tools.
• Coordinate with QA teams to ensure smooth integration of new features and patches.
• Support version control and release management processes using Git and automated deployment tools.

Qualifications

• 1~3 years of experience in system support, application support, or development operations.
• Strong understanding of software development lifecycles (SDLC) and waterfall methodologies.
• Hands-on experience with programming/script languages (e.g., Java, Python, Bash, PowerShell) and SQL.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Ability to communicate technical concepts to non-technical stakeholders.
• Entrepreneurial mindset with a proactive approach to experimentation, problem-solving, and continuous improvement.
• Experience in technology consulting and/or IT system integration is preferred.
• Proficient in English, both written and spoken.