Student Success & Enrollment Coach

Ruangguru.Com; Banjar; On-site; IDR 84,000,000 - 132,000,000; Full time

Benefits offered by this job

Competitive salary and benefits

Paid time off and holidays

Professional development opportunities

Collaborative work environment

Job summary

Ruangguru.Com in Indonesia is seeking an Academic Advisor to join the Student Success team in Banjarmasin, South Kalimantan. You will guide students through course selection, degree requirements, and academic planning to help them achieve their educational goals.

The role requires excellent communication and interpersonal skills, a strong understanding of academic policies, and the ability to connect students with tutoring, counseling, and career services.

Qualifications

• Bachelor's degree in Education, Psychology, Sociology or Student Affairs required.
• Minimum of 3 years in academic advising, student services or related role.
• Excellent communication, listening and interpersonal skills.
• Strong understanding of academic policies and curriculum structures.
• Ability to build rapport with diverse student populations.
• Proficiency in student information systems and Microsoft Office Suite.
• Demonstrated commitment to student success and development in South Kalimantan.

Responsibilities

• Provide comprehensive academic advising on course selection, degree requirements and planning.
• Monitor student progress and intervene proactively when needed.
• Educate students on policies, procedures and academic standards.
• Refer students to tutoring, counseling and career services.
• Maintain accurate and confidential student records.
• Help students develop effective study strategies and time management.
• Facilitate workshops on academic success and career development.
• Collaborate with faculty and staff to support retention initiatives in Banjarmasin.
• Stay informed about program changes and new academic offerings.

Skills

Interpersonal skills

Communication

Microsoft Office

Student information systems

Education

Bachelor's degree in Education

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Bachelor's degree in Student Affairs

Master's degree preferred

Tools

Student information systems

Job description

Ruangguru.Com in Indonesia is seeking an Academic Advisor to join the Student Success team in Banjarmasin, South Kalimantan. You will guide students through course selection, degree requirements, and academic planning to help them achieve their educational goals.

The role requires excellent communication and interpersonal skills, a strong understanding of academic policies, and the ability to connect students with tutoring, counseling, and career services.