Student Success & Enrollment Advisor

Ruangguru.Com; Banjar; On-site; IDR 84,000,000 - 132,000,000; Full time

Benefits offered by this job

Competitive salary and benefits

Paid time off and holidays

Professional development opportunities

Collaborative work environment

Job summary

Ruangguru.Com in Indonesia is seeking an Academic Advisor to join the Student Success team in Banjarmasin, South Kalimantan. You will guide students through course selection, degree requirements, and academic planning to help them achieve their educational goals.

The role requires excellent communication and interpersonal skills, a strong understanding of academic policies, and the ability to connect students with tutoring, counseling, and career services.

Qualifications

• Bachelor's degree in Education, Psychology, Sociology or Student Affairs required.
• Minimum of 3 years in academic advising, student services or related role.
• Excellent communication, listening and interpersonal skills.
• Strong understanding of academic policies and curriculum structures.
• Ability to build rapport with diverse student populations.
• Proficiency in student information systems and Microsoft Office Suite.
• Demonstrated commitment to student success and development in South Kalimantan.

Responsibilities

• Provide comprehensive academic advising on course selection, degree requirements and planning.
• Monitor student progress and intervene proactively when needed.
• Educate students on policies, procedures and academic standards.
• Refer students to tutoring, counseling and career services.
• Maintain accurate and confidential student records.
• Help students develop effective study strategies and time management.
• Facilitate workshops on academic success and career development.
• Collaborate with faculty and staff to support retention initiatives in Banjarmasin.
• Stay informed about program changes and new academic offerings.

Skills

Interpersonal skills

Communication

Microsoft Office

Student information systems

Education

Bachelor's degree in Education

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Bachelor's degree in Student Affairs

Master's degree preferred

Tools

Student information systems

Job description

About the Role

Our client is seeking a compassionate and proactive Academic Advisor to join their Student Success team in **Banjarmasin, South Kalimantan, ID**. This role is integral to guiding students through their academic journey, helping them achieve their educational and career goals. You will provide personalized support, monitor academic progress, and connect students with relevant resources. The ideal candidate possesses excellent interpersonal skills, a strong understanding of academic requirements, and a genuine commitment to student well-being and achievement. Join us in making a difference in the lives of students in **Banjarmasin**.

Key Responsibilities

• Provide comprehensive academic advising to students regarding course selection, degree requirements, and academic planning.
• Monitor student academic progress and intervene proactively when students face challenges.
• Educate students on university policies, procedures, and academic standards.
• Refer students to appropriate campus resources, such as tutoring services, counseling, and career services.
• Maintain accurate and confidential student records.
• Assist students in developing effective study strategies and time management skills.
• Facilitate workshops on topics related to academic success and career development.
• Collaborate with faculty and staff to support student retention and success initiatives in **Banjarmasin**.
• Stay informed about program changes and new academic offerings.

Requirements

• Bachelor's degree in a relevant field (e.g., Education, Psychology, Sociology, Student Affairs). Master's degree preferred.
• Minimum of 3 years of experience in academic advising, student services, or a related role within higher education.
• Excellent communication, listening, and interpersonal skills.
• Strong understanding of academic policies and curriculum structures.
• Ability to build rapport with a diverse student population.
• Proficiency in student information systems and Microsoft Office Suite.
• Strong organizational and problem-solving skills.
• Demonstrated commitment to student success and development in **South Kalimantan**.

Benefits

• Competitive salary and benefits package.
• Meaningful work supporting student achievement.
• Collaborative and supportive work environment in **Banjarmasin**.
• Opportunities for professional development.
• Paid time off and holidays.