International Student Success Advisor - Hybrid (Makassar)

Ruangguru; Makassar; Hybrid; IDR 18,000,000 - 36,000,000; Full time

Job summary

Ruangguru in Makassar is seeking an Academic Advisor for international students to guide them through orientation, course selection, and degree progress. The role blends on-campus engagement with remote advising to support a diverse student community.

You will coordinate with international student services, admissions, and academic departments to ensure a cohesive support system and help students navigate university policies and resources.

Qualifications

• Bachelor's degree in Education, Counseling, International Relations, or a related field; Master’s preferred.
• At least 3 years of experience in academic advising or related roles, preferably with international student populations.
• Strong knowledge of academic advising principles and best practices.
• Excellent interpersonal and cross-cultural communication skills.
• Ability to work with diverse student populations and demonstrate cultural sensitivity.
• Experience with student information systems and advising software.
• Strong organizational skills and attention to detail.
• Experience in a hybrid work environment.

Responsibilities

• Provide comprehensive academic advising to international students regarding course selection, degree requirements, and academic planning.
• Explain university policies, procedures, and academic expectations to international students.
• Monitor academic progress and intervene proactively when necessary.
• Connect students with campus resources, such as tutoring services, counseling, and career services.
• Develop and deliver orientation sessions and workshops tailored to international students.
• Advise students on academic policies related to probation, disqualification, and readmission.
• Maintain accurate and confidential student records.
• Collaborate with international student services, admissions, and academic departments to ensure a cohesive support system.
• Stay informed about immigration regulations and their impact on student status.

Skills

Interpersonal skills

Cross-cultural communication

Advising software proficiency

Education

Bachelor's degree in Education, Counseling, International Relations, or related field

Master's degree preferred

Tools

Student information systems

Advising software

Job description

Ruangguru in Makassar is seeking an Academic Advisor for international students to guide them through orientation, course selection, and degree progress. The role blends on-campus engagement with remote advising to support a diverse student community.

You will coordinate with international student services, admissions, and academic departments to ensure a cohesive support system and help students navigate university policies and resources.