Student Success & Engagement Advisor

Ruangguru for Business; Depok; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Ruangguru is seeking a dynamic Sales/Business Development specialist in Depok to engage prospective students, guide them to informed decisions, and contribute to revenue growth. You will support the Academic Team with progress updates and build lasting student relationships.

The role requires a Diploma 3, 1–2 years in related fields, strong communication, organization, and the ability to work independently or with a team. A smartphone and laptop are preferred, with targets guiding performance.

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Time management

Communication

Education

Diploma 3

Job description

Ruangguru is seeking a dynamic Sales/Business Development specialist in Depok to engage prospective students, guide them to informed decisions, and contribute to revenue growth. You will support the Academic Team with progress updates and build lasting student relationships.

The role requires a Diploma 3, 1–2 years in related fields, strong communication, organization, and the ability to work independently or with a team. A smartphone and laptop are preferred, with targets guiding performance.