Student Success Advisor

Ruangguru for Business; Ungaran; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Ruangguru for Business in Ungaran, Central Java, is seeking a results-oriented professional to monitor student progress, motivate learners, and support sales activities. You will build strong student relationships, provide guidance, and help them decide on suitable programs, while contributing to team engagement and sales targets.

Applicants should have a Diploma 3, 1–2 years in related fields, excellent communication, and the ability to work independently or in a team, with a personal

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Goal-oriented

Team collaboration

Education

Diploma 3 (D3) or equivalent

Job description

Ruangguru for Business in Ungaran, Central Java, is seeking a results-oriented professional to monitor student progress, motivate learners, and support sales activities. You will build strong student relationships, provide guidance, and help them decide on suitable programs, while contributing to team engagement and sales targets.

Applicants should have a Diploma 3, 1–2 years in related fields, excellent communication, and the ability to work independently or in a team, with a personal