Student Recruitment & Parent Relations Administrator

Sampoerna University; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Little Thinkers in Surabaya is seeking a School Admin (Student Recruitment) to actively drive new student enrollment and coordinate with Academic, Finance and Operations teams. The role supports enrollment explanations to parents, Open House events, and maintains a lead database.

The candidate should have a Bachelor’s degree in Marketing/Business/Administration, with 1 year in education preferred; strong communication, empathy, and bilingual English/Bahasa Indonesia are required.

Qualifications

• Minimum Bachelor's Degree in Marketing, Business Studies/Administration, Management, or equivalent.
• Experience with educational institutions or comparable organizations at least 1 year but fresh graduates are welcome
• Compassionate attitude and strong understanding of child development
• Strong communication skills, patience, empathy, and the ability to work as part of a team
• Able to understand and communicate in English and Bahasa Indonesia
• Familiar with Microsoft Office (Excel, Word and PowerPoint)

Responsibilities

• Actively search for new students enrollment
• Explain clearly to parents upon enrollment on SchoolPolicy and Clauses
• Set up a detailed Open House/school bazaar/events,and involve the presence of the Academic Team on the day
• Maintain good communication with new parents
• Set up partnership with local institutions to expand school's exposure
• Maintain a database of new leads of students accurately and timely
• Acts as Relationship Officer to parents
• Coordinates closely with school admin in regards to existing students (Retention program)
• Coordinates closely with Finance in following up on outstanding payments, discounts, and receipt of payments
• Coordinates closely with Operations in following up on issues related to transportation, books, uniforms, and others
• Assisting in admin work (especially when school admin is occupied). Such as: handling phone call, handling administrative duties
• Respond to parents’ inquiries regarding administrative matters.
• Address parents’ complaints and concerns as necessary.
• Other duties as assigned by Management

Skills

Communication

Teamwork

Customer-focused

Empathy

English & Bahasa Indonesia

Microsoft Office

Compassionate attitude

Education

Bachelor's Degree in Marketing / Business / Administration / Management

Tools

Microsoft Office

Job description

Little Thinkers in Surabaya is seeking a School Admin (Student Recruitment) to actively drive new student enrollment and coordinate with Academic, Finance and Operations teams. The role supports enrollment explanations to parents, Open House events, and maintains a lead database.

The candidate should have a Bachelor’s degree in Marketing/Business/Administration, with 1 year in education preferred; strong communication, empathy, and bilingual English/Bahasa Indonesia are required.