Student Advisor

Ruangguru for Business; Rangkasbitung; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Ruangguru is a tech-enabled education company providing access to quality content and services. The role involves monitoring students’ learning progress, guiding and motivating them, and supporting sales by engaging prospective students and helping them decide.

The ideal candidate has a Diploma 3, strong communication and time management, and can work independently with a smartphone and laptop. You’ll contribute to both student success and sales targets within a dynamic startup environment.

Qualifications

• Strong interpersonal and relationship-building abilities.
• Excellent communication and time-management skills.
• Detail-oriented with good organizational habits.
• Able to work independently and as part of a team.
• Smartphone and laptop are required to perform duties.

Responsibilities

• Monitor students' learning progress and communicate updates to the Academic Team with follow-up actions.
• Build relationships with students through motivation, guidance, and ongoing support.
• Support sales activities by engaging prospective students and helping them make informed decisions.
• Provide consistent advice, feedback, and solutions to help students reach learning goals.
• Hit individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Independent work

Education

Diploma 3

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Job Requirements

• Minimum Diploma 3 education in any discipline
• 1-2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.