Student Advisor

Ruangguru for Business; Banten; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Ruangguru for Business in Indonesia is seeking a motivated candidate to support student engagement and drive sales growth. You will monitor learning progress, build relationships with students, and provide guidance and timely updates to the Academic Team.

You will also assist prospective students in making informed decisions, deliver consistent advice, and help the team hit engagement and sales targets. Strong communication and organizational skills are essential.

Qualifications

• Diploma 3 in any discipline.
• Strong interpersonal and communication abilities.
• Ability to manage time and stay organized.

Responsibilities

• Monitor students' learning progress and share updates with the Academic Team.
• Build strong relationships with students through motivation and guidance.
• Support sales activities by engaging prospective students and aiding decision making.
• Provide consistent advice and solutions to help students achieve learning goals.
• Help the team reach individual and group engagement and sales targets.

Skills

Interpersonal skills

Communication skills

Customer-oriented

Detail-oriented

Time management

Team collaboration

Education

Diploma 3

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Job Requirements

• Minimum Diploma 3 education in any discipline
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.