Student Advisor

Ruangguru for Business; Jakarta Selatan; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Ruangguru is an education technology company that delivers a comprehensive learning experience through videos, question banks, test-prep materials, and study notes. We are seeking motivated individuals to monitor students’ progress, engage learners, and support sales by guiding prospective students toward informed decisions.

Successful candidates will build strong relationships with students, provide ongoing encouragement, and help reach personal and team targets for engagement and sales.

Qualifications

• Must have strong interpersonal and communication abilities.
• Detail-oriented with excellent organizational and time management skills.
• Customer-focused mindset with proactive solution finding.
• Able to work independently as well as in a team.
• Comfort with using personal smartphone and laptop for work tasks.

Responsibilities

• Monitor students' learning progress and communicate updates to the Academic Team with follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support.
• Support sales activities by engaging prospective students and helping them decide.
• Provide consistent advice, feedback, and solutions to help students achieve learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Customer-oriented mindset

Independent yet collaborative

Education

Diploma 3

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Job Requirements

• Minimum Diploma 3 education in any discipline
• 1-2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.